It was long and laborious, with communication issues that were difficult to navigate, but Frison Scooter proved to be professional and conscientious at every step: handling a purchase issue and delays via Cdiscount, distributing a certificate of conformity, and finally, handling the registration/vehicle registration process. I have to point out that getting through to someone is a real struggle, but that's easy to say; I don't have a store in Paris, and I live far from some of the hectic pace of life.
In conclusion, if you're not in a hurry, stressed, or a novice, you can trust them; they're serious.
charles daulle
5
I really recommend them, I bought 2 motorcycles from them and they are really very good and attentive, and always answered my questions, and it is very rare these days to have such professional people.
Mohamed Mihoub
1
I bought a Frison T10 moped scooter in 2021. During its service at the end of the year, my scooter caught fire on their premises. My insurance company has now reimbursed me, but they deducted a deductible that I shouldn't have had because it caught fire there. I'm still waiting for my deductible reimbursement. Despite repeated follow-ups, I haven't heard anything from the manager. This is truly unacceptable.
Julian Bidi
1
I bought a brand new Frison T39 scooter and encountered problems from the very first days of use (bugs, malfunctions, promised features not working). Despite numerous exchanges, follow-up emails, registered letters, and visits to the store, getting support was extremely difficult.
I had been given written confirmation of a replacement, but the solutions subsequently offered were neither clear nor truly appropriate. Added to this was a complete lack of communication: the contact person was often unreachable, there were no responses, and no visibility on the status of the case.
Today, the issue remains unresolved. I particularly regret the lack of professionalism and transparency in the after-sales service.
I do not recommend them, especially if you expect reliable after-sales service.
Joelle Siffointe
1
It was a real pain to get the documents for my vehicle purchased from them.
It took me 3 months of fighting to get my registration document after numerous calls and threats of complaints because my payment had been debited.
It took all that to get my documents sent to me... a disgrace.
As a result, I had to hitchhike all summer to get to work because the scooter wasn't usable. I realize I'm not the only one in this situation...
Perks
Secure payment100% secure
Location
Learn more
We offer our range of bikes, scooters and motorcycles for rent! 🚲
2 wheels for 100% of fun !
1️⃣ - Select your rental dates & times 🗓
2️⃣ - Choose your desired products 🛵
3️⃣ - Enter your details 🧑💻
4️⃣ - Validate and proceed to the payment and security deposit 💳
Opening hours
Monday
10:00 - 12:0014:00 - 18:00
Tuesday
10:00 - 12:0014:00 - 18:00
Wednesday
10:00 - 12:0014:00 - 18:00
Thursday
10:00 - 12:0014:00 - 18:00
Friday
10:00 - 12:0014:00 - 18:00
Saturday
Closed
Sunday
Closed
Frequently Asked Questions
How do I book equipment online?+-
Booking equipment online on our site is a piece of cake! Here's how to do it:
1. From the home page of our website, you have two options to start booking: click on the "Book" button or select the equipment you're interested in directly.
2. Next, you'll need to select the period during which you'd like to rent the equipment.
3. A list of available equipment for the selected period will appear. Browse the list and choose the equipment that best suits your needs.
4. Add the equipment you want to book to your basket. You can add as much equipment as you want.
5. Once you have everything you need, go to your basket and confirm the equipment and rental duration.
6. You'll then be asked to provide certain information, such as your contact details and any other details required for the rental.
7. Finally, you can confirm your booking. Once it has been confirmed, you'll be notified via a confirmation e-mail.
When can I pick up the equipment I've booked?+-
As soon as you've completed your online booking, your equipment is reserved and ready to be collected at the date and time you chose at the time of booking.
We recommend early arrival to allow time to both check the equipment and ask any necessary questions. If you need to collect the equipment earlier or later than expected, please contact us directly to check availability, and we'll do our very best to accommodate your request.
Please note that for reasons of availability and stock management, it is important to respect the dates and times for equipment collection and return you indicated at the time of booking.
What delivery options are available?+-
We do not currently offer delivery. All equipment booked through our online store must be collected directly from our store. You can select your preferred pick-up date and time when making your booking.
General information
4.6/5
99Reviews
Have an idea but need a hand?
Tell us your plan and get a custom proposal within 24 hours.
It was long and laborious, with communication issues that were difficult to navigate, but Frison Scooter proved to be professional and conscientious at every step: handling a purchase issue and delays via Cdiscount, distributing a certificate of conformity, and finally, handling the registration/vehicle registration process. I have to point out that getting through to someone is a real struggle, but that's easy to say; I don't have a store in Paris, and I live far from some of the hectic pace of life.
In conclusion, if you're not in a hurry, stressed, or a novice, you can trust them; they're serious.
I really recommend them, I bought 2 motorcycles from them and they are really very good and attentive, and always answered my questions, and it is very rare these days to have such professional people.
I bought a Frison T10 moped scooter in 2021. During its service at the end of the year, my scooter caught fire on their premises. My insurance company has now reimbursed me, but they deducted a deductible that I shouldn't have had because it caught fire there. I'm still waiting for my deductible reimbursement. Despite repeated follow-ups, I haven't heard anything from the manager. This is truly unacceptable.
I bought a brand new Frison T39 scooter and encountered problems from the very first days of use (bugs, malfunctions, promised features not working). Despite numerous exchanges, follow-up emails, registered letters, and visits to the store, getting support was extremely difficult.
I had been given written confirmation of a replacement, but the solutions subsequently offered were neither clear nor truly appropriate. Added to this was a complete lack of communication: the contact person was often unreachable, there were no responses, and no visibility on the status of the case.
Today, the issue remains unresolved. I particularly regret the lack of professionalism and transparency in the after-sales service.
I do not recommend them, especially if you expect reliable after-sales service.
It was a real pain to get the documents for my vehicle purchased from them.
It took me 3 months of fighting to get my registration document after numerous calls and threats of complaints because my payment had been debited.
It took all that to get my documents sent to me... a disgrace.
As a result, I had to hitchhike all summer to get to work because the scooter wasn't usable. I realize I'm not the only one in this situation...
We offer our range of bikes, scooters and motorcycles for rent! 🚲
2 wheels for 100% of fun !
1️⃣ - Select your rental dates & times 🗓
2️⃣ - Choose your desired products 🛵
3️⃣ - Enter your details 🧑💻
4️⃣ - Validate and proceed to the payment and security deposit 💳
