Cliff Burnett's profile pictureCliff Burnett
5
Vincent was fantastic. Had an issue with the wife's derailleur hanger, he dodnt have a spare so redid and took the bike back next day for fine tuning which he did in about 10 minutes. Great service and so friendly and knowledgeable. Definitely place to go if needing cycle expert. Thanks so much from the northern english bloke. Very much appreciated.
David W's profile pictureDavid W
5
Vincent was very helpful when I wore my rear brake pads down to ZERO lining (we are on a self supported bike tour, with moderate loads). Velektrix did not have the exact brand & replacement pad I needed, but Vincent ground some down to fit my calipers, and I was able to refit them and they worked!! Merci beaucoup, Vincent for the extra effort to help me out of a bind! 👍
Carrie Gandemer's profile pictureCarrie Gandemer
5
Felix was so helpful and sweet we had a great experience, super easy!
Mollie L's profile pictureMollie L
5
Awesome experience! I made a reservation for to rent an e-bike on a Saturday morning for a day long bike ride from Biarritz to Saint Jean de Luz. Half way there, we had a horrible flat tire and had to call for help. Despite the busy weekend, they arrived with a new bike for me without any hassle! Excellent service and great day rate for the rental.
Kiia Lindefors's profile pictureKiia Lindefors
5
Recommend! We rented bikes for half a day and it was such a fun way to explore the city!

Opening hours

Monday
09:30 - 12:30
Tuesday
09:30 - 12:30
Wednesday
09:30 - 12:30
Thursday
09:30 - 12:30
Friday
09:30 - 12:30
Saturday
09:30 - 12:30
Sunday
09:30 - 12:30

Frequently Asked Questions

How do I book equipment online?+-
Booking equipment online on our site is a piece of cake! Here's how to do it: 1. From the home page of our website, you have two options to start booking: click on the "Book" button or select the equipment you're interested in directly. 2. Next, you'll need to select the period during which you'd like to rent the equipment. 3. A list of available equipment for the selected period will appear. Browse the list and choose the equipment that best suits your needs. 4. Add the equipment you want to book to your basket. You can add as much equipment as you want. 5. Once you have everything you need, go to your basket and confirm the equipment and rental duration. 6. You'll then be asked to provide certain information, such as your contact details and any other details required for the rental. 7. Finally, you can confirm your booking. Once it has been confirmed, you'll be notified via a confirmation e-mail.
When can I pick up the equipment I've booked?+-
As soon as you've completed your online booking, your equipment is reserved and ready to be collected at the date and time you chose at the time of booking. We recommend early arrival to allow time to both check the equipment and ask any necessary questions. If you need to collect the equipment earlier or later than expected, please contact us directly to check availability, and we'll do our very best to accommodate your request. Please note that for reasons of availability and stock management, it is important to respect the dates and times for equipment collection and return you indicated at the time of booking.
What delivery options are available?+-
We do not currently offer delivery. All equipment booked through our online store must be collected directly from our store. You can select your preferred pick-up date and time when making your booking.

Still have questions?

Our customer service is here to help you.

General information

4.7/5
201Reviews

Opening hours

Monday
09:30 - 12:30
Tuesday
09:30 - 12:30
Wednesday
09:30 - 12:30
Thursday
09:30 - 12:30
Friday
09:30 - 12:30
Saturday
09:30 - 12:30
Sunday
09:30 - 12:30