Alsa Cyclo Tours Kaysersberg
4.9/5
97Reviews
Or
Alsa Cyclo Tours Kaysersberg
Melissa Johannes's profile pictureMelissa Johannes
5
Exploring Alsace by e-bike was a highlight of our two weeks in Europe! We were staying Kaysersberg and walked over to Alsa to rent bikes. They suggested a route, and set us up with an app to navigate. The bikes, navigation, and overall experience exceeded all expectations. The route led north through vineyards and five picturesque medieval towns. We explored charming Riquewihr and stopped for lunch in Ribeauvillé. On our return, we passed through fields with storks. It was such a fun and memorable day, even with some rain. I could not recommend Alsa more highly!
Marc Sevigny's profile pictureMarc Sevigny
5
We had a great experience renting from the Kaysersberg office. We rented two e-bikes for a full day 45km bike ride through the wine route. Alex took care to provide us with everything we needed for the ride (helmet offered, bike lock, and panniers (saddle bags), and phone holder for navigation (at no additional cost). We were able to bring clothing, and water and anything else we needed for the day. Alex provided us with expert advice and instruction for securing the bikes while we explored towns, ate, etc. We had perfect weather, and the trip was a highlight of our visit to the region. The service was friendly, and helpful. They gave me the confidence to know that we would have more than enough battery power to take us through the day (Alex was right, we returned the bikes with more than 40% of the battery to spare.) The route that we took was amazing, mostly on narrow track paths used by the vineyards, and also on dedicated walking and biking paths. I completely recommend Alsa for their great service and communication. I contacted them prior to our visit to the region, then reserved the bike online, and was able to get quick replies to my emails. I also thought that the cost was reasonable for the quality of the bikes and battery. Thanks to Alsa for helping us and making us smile and taking good care of us.
Yifang Lin's profile pictureYifang Lin
5
We arrived one hour earlier than our booking time. Owner accommodate our request to suit our bus schedule. Alex explained all the details about how to use the e-bike to make sure all safe issues patiently. Strongly recommend to use this bike company if you are in the area. It’s an Unforgetable vineyards biking experiences in my life time.
R M's profile pictureR M
5
Excellent & friendly service. Took the time to explain the bikes to us and ensure we had everything we needed. We hired e bikes which were in good condition and handled all the routes around the towns and through the vineyards Thank you we had a great few days out with them.
Selene Beretta's profile pictureSelene Beretta
5
We had the most marvellous experience. Alex was super accomodating, helpful and offered all the best tips. Would definitely recommend using this service. Beautiful ride through Alsace and friendly, professional service. The kids had a blast too and we were extremely well set up by Alex to ride with two children. 5 stars!

Opening hours

Monday
09:30 - 12:0013:30 - 17:30
Tuesday
09:30 - 12:0013:30 - 17:30
Wednesday
Closed
Thursday
09:30 - 12:0013:30 - 17:30
Friday
09:30 - 12:0013:30 - 17:30
Saturday
09:30 - 12:0013:30 - 17:30
Sunday
09:30 - 12:0013:30 - 17:30

Frequently Asked Questions

How do I book equipment online?+-
Booking equipment online on our site is a piece of cake! Here's how to do it: 1. From the home page of our website, you have two options to start booking: click on the "Book" button or select the equipment you're interested in directly. 2. Next, you'll need to select the period during which you'd like to rent the equipment. 3. A list of available equipment for the selected period will appear. Browse the list and choose the equipment that best suits your needs. 4. Add the equipment you want to book to your basket. You can add as much equipment as you want. 5. Once you have everything you need, go to your basket and confirm the equipment and rental duration. 6. You'll then be asked to provide certain information, such as your contact details and any other details required for the rental. 7. Finally, you can confirm your booking. Once it has been confirmed, you'll be notified via a confirmation e-mail.
When can I pick up the equipment I've booked?+-
As soon as you've completed your online booking, your equipment is reserved and ready to be collected at the date and time you chose at the time of booking. We recommend early arrival to allow time to both check the equipment and ask any necessary questions. If you need to collect the equipment earlier or later than expected, please contact us directly to check availability, and we'll do our very best to accommodate your request. Please note that for reasons of availability and stock management, it is important to respect the dates and times for equipment collection and return you indicated at the time of booking.
What delivery options are available?+-
We do not currently offer delivery. All equipment booked through our online store must be collected directly from our store. You can select your preferred pick-up date and time when making your booking.

General information

4.9/5
97Reviews

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Opening hours

Monday
09:30 - 12:0013:30 - 17:30
Tuesday
09:30 - 12:0013:30 - 17:30
Wednesday
Closed
Thursday
09:30 - 12:0013:30 - 17:30
Friday
09:30 - 12:0013:30 - 17:30
Saturday
09:30 - 12:0013:30 - 17:30
Sunday
09:30 - 12:0013:30 - 17:30