R
Roni
5
We had a perfect experience with Bicy’cool in Lacanau! The team was super friendly and helpful, and the bikes were top – perfect for exploring the area. What we really appreciated was how easy and flexible everything was: when we wanted to extend our rental, it was no problem at all. Everything was smooth, uncomplicated, and stress-free. Highly recommended – we’ll definitely come back next year!
M
Miri Ba
5
Quick service, good bikes and affordable price. Recommend to do the Boucle du Lion and go for a swim at the lake. Easy to do with normal bikes.
M
Maria Smith
5
Super nice staff, helped me understanding my bike. Basically a consultation for free
R
Robert Heine
5
Brilliant service! ✨ Super helpful and friendly. 😊 Great customer experience! 💯 Great service by Guilhem
L
Lorene Berrodier
5
really friendly staff , and happy with the bikes !

Opening hours

Monday
09:00 - 19:00
Tuesday
09:00 - 19:00
Wednesday
09:00 - 19:00
Thursday
09:00 - 19:00
Friday
09:00 - 19:00
Saturday
09:00 - 19:00
Sunday
09:00 - 19:00

Frequently Asked Questions

How do I book equipment online?+-
Booking equipment online on our site is a piece of cake! Here's how to do it: 1. From the home page of our website, you have two options to start booking: click on the "Book" button or select the equipment you're interested in directly. 2. Next, you'll need to select the period during which you'd like to rent the equipment. 3. A list of available equipment for the selected period will appear. Browse the list and choose the equipment that best suits your needs. 4. Add the equipment you want to book to your basket. You can add as much equipment as you want. 5. Once you have everything you need, go to your basket and confirm the equipment and rental duration. 6. You'll then be asked to provide certain information, such as your contact details and any other details required for the rental. 7. Finally, you can confirm your booking. Once it has been confirmed, you'll be notified via a confirmation e-mail.
When can I pick up the equipment I've booked?+-
As soon as you've completed your online booking, your equipment is reserved and ready to be collected at the date and time you chose at the time of booking. We recommend early arrival to allow time to both check the equipment and ask any necessary questions. If you need to collect the equipment earlier or later than expected, please contact us directly to check availability, and we'll do our very best to accommodate your request. Please note that for reasons of availability and stock management, it is important to respect the dates and times for equipment collection and return you indicated at the time of booking.
What delivery options are available?+-
We do not currently offer delivery. All equipment booked through our online store must be collected directly from our store. You can select your preferred pick-up date and time when making your booking.

Still have questions?

Our customer service is here to help you.

General information

4.9/5
932Reviews

Opening hours

Monday
09:00 - 19:00
Tuesday
09:00 - 19:00
Wednesday
09:00 - 19:00
Thursday
09:00 - 19:00
Friday
09:00 - 19:00
Saturday
09:00 - 19:00
Sunday
09:00 - 19:00