A dedicated team that went the extra mile for our professional wood chipper. Even though it took a little longer than expected, the work was done, and the equipment is working as it should. It's nice to be able to count on professionals.
A big thank you.
Kévin FAUDIER
5
Excellent service. Just as good as in Meyreuil...
Jocelyne Tanné
5
Excellent welcome.
Professionalism and expertise. Extremely helpful! I didn't know who to turn to to change the blade on my lawnmower. The problem was solved with just a turn of the wrench! Thank you so much!
Christelle E.
1
I dropped off my lawnmower for a service, blade sharpening, and a new drive cable on June 4th.
I was told that day that the wait for the estimate would be a bit long, one to two weeks, because it was peak season, fine.
Yesterday (three weeks later), I received a call from the technician saying the estimate was €143, which is very high for a machine supposedly from a large retailer.
I refused the estimate and ordered a new lawnmower separately for about €100 more, another large retailer, of course. I consider €143 far too high for a mower that's over 10 years old. When I went to pick up my old mower from the store today to take it to the recycling center, I was told it would cost me €18 for labor to prepare the estimate and because they fitted the new drive cable to the machine. The technician also told me that the €143 repair was worthwhile for this type of machine and that if I decided to buy a new one from them next year, they would deduct the cost of the repair.
I expressed my surprise because I was never mentioned about a paid estimate, either when they dropped it off or over the phone, and I don't understand why they installed a new cable even though I was still waiting for the price of the parts. 🤔 If I had been dishonest, I would have left my machine with them instead of taking it to the recycling center, and that would have saved me €18. I find their sales tactics more than questionable.
karine30 karine30
1
Hello
Device left in December, picked up in May, supposedly repaired, sent back to the repairer, picked up, and still has a problem today, 7 months later +€150 more without knowing it was damaged. At this price, around €350, I could have had a new one.
I miss Joel, who was really serious and without any unpleasant surprises.
Lost a customer.
Opening hours
Monday
08:00 - 12:0014:00 - 17:00
Tuesday
08:00 - 12:0014:00 - 17:00
Wednesday
08:00 - 12:0014:00 - 17:00
Thursday
08:00 - 12:0014:00 - 17:00
Friday
08:00 - 12:0014:00 - 17:00
Saturday
Closed
Sunday
Closed
Frequently Asked Questions
How do I book equipment online?+-
Booking equipment online on our site is a piece of cake! Here's how to do it:
1. From the home page of our website, you have two options to start booking: click on the "Book" button or select the equipment you're interested in directly.
2. Next, you'll need to select the period during which you'd like to rent the equipment.
3. A list of available equipment for the selected period will appear. Browse the list and choose the equipment that best suits your needs.
4. Add the equipment you want to book to your basket. You can add as much equipment as you want.
5. Once you have everything you need, go to your basket and confirm the equipment and rental duration.
6. You'll then be asked to provide certain information, such as your contact details and any other details required for the rental.
7. Finally, you can confirm your booking. Once it has been confirmed, you'll be notified via a confirmation e-mail.
When can I pick up the equipment I've booked?+-
As soon as you've completed your online booking, your equipment is reserved and ready to be collected at the date and time you chose at the time of booking.
We recommend early arrival to allow time to both check the equipment and ask any necessary questions. If you need to collect the equipment earlier or later than expected, please contact us directly to check availability, and we'll do our very best to accommodate your request.
Please note that for reasons of availability and stock management, it is important to respect the dates and times for equipment collection and return you indicated at the time of booking.
What delivery options are available?+-
We do not currently offer delivery. All equipment booked through our online store must be collected directly from our store. You can select your preferred pick-up date and time when making your booking.
General information
4.6/5
85Reviews
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I dropped off my lawnmower for a service, blade sharpening, and a new drive cable on June 4th.
I was told that day that the wait for the estimate would be a bit long, one to two weeks, because it was peak season, fine.
Yesterday (three weeks later), I received a call from the technician saying the estimate was €143, which is very high for a machine supposedly from a large retailer.
I refused the estimate and ordered a new lawnmower separately for about €100 more, another large retailer, of course. I consider €143 far too high for a mower that's over 10 years old. When I went to pick up my old mower from the store today to take it to the recycling center, I was told it would cost me €18 for labor to prepare the estimate and because they fitted the new drive cable to the machine. The technician also told me that the €143 repair was worthwhile for this type of machine and that if I decided to buy a new one from them next year, they would deduct the cost of the repair.
I expressed my surprise because I was never mentioned about a paid estimate, either when they dropped it off or over the phone, and I don't understand why they installed a new cable even though I was still waiting for the price of the parts. 🤔 If I had been dishonest, I would have left my machine with them instead of taking it to the recycling center, and that would have saved me €18. I find their sales tactics more than questionable.
Hello
Device left in December, picked up in May, supposedly repaired, sent back to the repairer, picked up, and still has a problem today, 7 months later +€150 more without knowing it was damaged. At this price, around €350, I could have had a new one.
I miss Joel, who was really serious and without any unpleasant surprises.
Lost a customer.