Culture Vélo Cernay

Culture Vélo Cernay

France
France
4.6/5
142Reviews

Culture Vélo Cernay

France
France
Culture Vélo Cernay
Victor Van Embden's profile pictureVictor Van Embden
5
Today I visited the guys of Culture Vélo Cernay, as I had problems with my Riese & Müller, more detailed: problems with the Enviolo E-shift, which was mounted 1 month ago on my R&M Homage. The guys plugged the bike on the computer and updated the Bosch ebike software, which didn't solve the problem. Therefore they called about 15 minutes with Bosch. Finally, they unfortunately couldn't fix the problem, but really tried hard to help us. As we left, they did not charge anything! Really nice guys, with great service!! Thank you!
John Maletka's profile pictureJohn Maletka
5
Very professional bike shop. Good staff contact. Selling new bikes or repairing older models. A big range of battery driven bikes in stock as well. Carpark.
Jodi Eastman's profile pictureJodi Eastman
5
Wonderful bike shop ... professional, knowledgeable and most helpful!!
Brian ANNIBAL's profile pictureBrian ANNIBAL
5
Great team, I received excellent advice on purchasing a racing bike, with precise adjustments to the seat, handlebars, etc. 🚴🚴🏿‍♂️🚴‍♀️👍 Advice was also provided on choosing pedals based on low-profile shoes 👟👟 and various accessories 🪛🔧 that are useful for a quick fix 🚴. Otherwise, there's a wide selection of frames to suit everyone's taste. Friendly and conscientious staff ready to answer any questions 👍. So —>> 🚴‍♀️ I recommend 🚴‍♀️
Bil Ginkgo's profile pictureBil Ginkgo
2
Nice store. Great selection. Good salespeople. BUT; service billed at €70 for almost nothing: no cleaning of the drivetrain or brakes!!! It wasn't difficult to make them "squeak" at the front and rear, even though it's a safety issue, I think! My mistake was trusting them when I took my bike back without checking what had been done. When I got my bike back, I only noticed a small trace of grease, which proves a technician had been there.

Opening hours

Monday
08:00 - 19:00
Tuesday
08:00 - 19:00
Wednesday
08:00 - 19:00
Thursday
08:00 - 19:00
Friday
08:00 - 19:00
Saturday
08:00 - 19:00
Sunday
Closed

Frequently Asked Questions

How do I book equipment online?+-
Booking equipment online on our site is a piece of cake! Here's how to do it: 1. From the home page of our website, you have two options to start booking: click on the "Book" button or select the equipment you're interested in directly. 2. Next, you'll need to select the period during which you'd like to rent the equipment. 3. A list of available equipment for the selected period will appear. Browse the list and choose the equipment that best suits your needs. 4. Add the equipment you want to book to your basket. You can add as much equipment as you want. 5. Once you have everything you need, go to your basket and confirm the equipment and rental duration. 6. You'll then be asked to provide certain information, such as your contact details and any other details required for the rental. 7. Finally, you can confirm your booking. Once it has been confirmed, you'll be notified via a confirmation e-mail.
When can I pick up the equipment I've booked?+-
As soon as you've completed your online booking, your equipment is reserved and ready to be collected at the date and time you chose at the time of booking. We recommend early arrival to allow time to both check the equipment and ask any necessary questions. If you need to collect the equipment earlier or later than expected, please contact us directly to check availability, and we'll do our very best to accommodate your request. Please note that for reasons of availability and stock management, it is important to respect the dates and times for equipment collection and return you indicated at the time of booking.
What delivery options are available?+-
We do not currently offer delivery. All equipment booked through our online store must be collected directly from our store. You can select your preferred pick-up date and time when making your booking.

Still have questions?

Our customer service is here to help you.

General information

4.6/5
142Reviews

Opening hours

Monday
08:00 - 19:00
Tuesday
08:00 - 19:00
Wednesday
08:00 - 19:00
Thursday
08:00 - 19:00
Friday
08:00 - 19:00
Saturday
08:00 - 19:00
Sunday
Closed