M
Martin Greening
5
In June 2024 my wife and I spotted Elements Cycles as we were driving towards Manosque in our motorhome. My wife had had an annoying rubbing noise from one of her disc rotors on her road bike and neither I nor another bike shop in Carcassonne had been able to resolve it. Jérôme at Elements Cycles knew immediately what the problem was and fixed it for her while we waited. When doing a final check on the brakes, he spotted a hairline crack in the carbon stem. We hadn’t noticed it before and we had only recently ridden up and down Mont Ventoux, on some poor surfaces. We were heading towards the Alps and my wife would have ridden it at speed down a number of other descents. If it had snapped, the consequences could have been disastrous. Although the stem was a specific part for the bike set-up with internal cables, Jérôme identified a suitable replacement. We left the bike with him and he ordered the new stem. We had the bike back, fixed and ready to ride within a couple of days. This enabled us to continue with our holiday with little time lost on the bikes. Jérôme and his colleagues were extremely helpful, friendly and knowledgeable. We couldn’t have had better service. If I could give more than 5 stars, I would!
L
Letty de Weger
5
We are traveling by bike through the Luberon and got into trouble by a broken charger and a broken spoke! I was helped so friendly and knowledgeable by the professionals of Element Cycles in St Tulle! Thanks to them our holiday was saved !👏👏👏
B
Bartosz Kolendo
5
Professional services , customer satisfaction, and advocacy
M
Manon Hilléreau
5
Top !
R
Richard
5
A big thank you to Jérôme and his team. They were very welcoming and gave me excellent advice on purchasing my new bike. And perhaps most importantly, they changed my posture. Since then, I've rediscovered the joy of cycling!

Opening hours

Monday
Closed
Tuesday
09:30 - 12:30
Wednesday
09:30 - 12:30
Thursday
09:30 - 12:30
Friday
09:30 - 12:30
Saturday
09:30 - 12:30
Sunday
Closed

Frequently Asked Questions

How do I book equipment online?+-
Booking equipment online on our site is a piece of cake! Here's how to do it: 1. From the home page of our website, you have two options to start booking: click on the "Book" button or select the equipment you're interested in directly. 2. Next, you'll need to select the period during which you'd like to rent the equipment. 3. A list of available equipment for the selected period will appear. Browse the list and choose the equipment that best suits your needs. 4. Add the equipment you want to book to your basket. You can add as much equipment as you want. 5. Once you have everything you need, go to your basket and confirm the equipment and rental duration. 6. You'll then be asked to provide certain information, such as your contact details and any other details required for the rental. 7. Finally, you can confirm your booking. Once it has been confirmed, you'll be notified via a confirmation e-mail.
When can I pick up the equipment I've booked?+-
As soon as you've completed your online booking, your equipment is reserved and ready to be collected at the date and time you chose at the time of booking. We recommend early arrival to allow time to both check the equipment and ask any necessary questions. If you need to collect the equipment earlier or later than expected, please contact us directly to check availability, and we'll do our very best to accommodate your request. Please note that for reasons of availability and stock management, it is important to respect the dates and times for equipment collection and return you indicated at the time of booking.
What delivery options are available?+-
We do not currently offer delivery. All equipment booked through our online store must be collected directly from our store. You can select your preferred pick-up date and time when making your booking.
Is rental equipment insured?+-
When you rent equipment from us, you have the option of adding an insurance policy for certain items. This insurance is not systematically included in the rental price. Once you've selected all your equipment, you'll have the option of insuring the products of your choice at the next stage of the booking process. We strongly recommend that you consider this option to ensure that you are adequately covered for the duration of your rental.

Still have questions?

Our customer service is here to help you.

General information

4.8/5
95Reviews

Opening hours

Monday
Closed
Tuesday
09:30 - 12:30
Wednesday
09:30 - 12:30
Thursday
09:30 - 12:30
Friday
09:30 - 12:30
Saturday
09:30 - 12:30
Sunday
Closed