Great service, they offer what you requested. In my case, I wanted a basic mountain bike. It served really well, most importantly the brakes functioned well in edgy situations too. They give you lamps and locks so no worries.
anita nagler
5
Great everything- we rented 2 e-bikes. Terrific bikes. Service was great, lovely people and super helpful. Had a beautiful all day ride in the hills outside Bologna.
Franco Bertoli
5
Would recommend. Staff were very helpful and shared a great route to take on our scooters to see the hills and surrounds of Bologna, even highlighted on a map for us best way to get in and out of Bologna centre. Lots of tips and help. Scooters worked well. And thanks Allesandra for all the extra tips for our holiday. Thank you, it is very appreciated.
Jessica K
1
The people who work here are very sensitive. I let them know at the end of the rental the bikes are quite low quality and they told me I was disrespectful and rude. They are like Santander bikes, heavy duty, made to last, hard to ride! Clunky.
A bit of miscommunication as my feedback was assumed to be about requesting a refund rather than something for them simply to take on board. I had no idea this feedback could cause such a response - advise you to leave feedback on here rather than in person to avoid being yelled at!
In other news though, brilliant infrastructure for riders when you get a little out of the city centre with designated cycle routes.
Otmar Čavojský
1
This time I was not happy. I came 1 hour before closing and wanted a bike. Bike costs 10€ for 4h. I asked if I can get a discount as there is no much time left. I was simply told no. 10€. I said that business wise its better to sell 2 bikes for 10 rather then having no business at all. When leaving I asked nicely I hope that they do not mind that I write about my experience a review. Suddenly I was told that I am blackmailing them!! Well I hope that the owners realise that even a small customer is a customer. No matter how rich.
My answer to your reply: thank you for prompt response. Obviously I knew you are going to lie in your reply and try to make me idiot. Rather then admitting that you could improve your renting policy to be more pro customer,you rather make an idiot out of clients... I wrote over 500 reviews and I did not need too change anything anytime. And I see that I am not the only unhappy customer here.
Firstly, I was not arrogant, learn what does it mean to blackmail. I told you again when I was leaving!!! (Not part of negotiation!!!) and I was polite not arrogant! , that I hope you do not mind a review. So next time, please write the truth....
Opening hours
Monday
Closed
Tuesday
09:30 - 13:3015:30 - 19:30
Wednesday
09:30 - 13:3015:30 - 19:30
Thursday
09:30 - 13:3015:30 - 19:30
Friday
09:30 - 13:3015:30 - 19:30
Saturday
09:30 - 13:3015:30 - 19:30
Sunday
09:30 - 13:3015:30 - 19:30
Frequently Asked Questions
How do I book equipment online?+-
Booking equipment online on our site is a piece of cake! Here's how to do it:
1. From the home page of our website, you have two options to start booking: click on the "Book" button or select the equipment you're interested in directly.
2. Next, you'll need to select the period during which you'd like to rent the equipment.
3. A list of available equipment for the selected period will appear. Browse the list and choose the equipment that best suits your needs.
4. Add the equipment you want to book to your basket. You can add as much equipment as you want.
5. Once you have everything you need, go to your basket and confirm the equipment and rental duration.
6. You'll then be asked to provide certain information, such as your contact details and any other details required for the rental.
7. Finally, you can confirm your booking. Once it has been confirmed, you'll be notified via a confirmation e-mail.
When can I pick up the equipment I've booked?+-
As soon as you've completed your online booking, your equipment is reserved and ready to be collected at the date and time you chose at the time of booking.
We recommend early arrival to allow time to both check the equipment and ask any necessary questions. If you need to collect the equipment earlier or later than expected, please contact us directly to check availability, and we'll do our very best to accommodate your request.
Please note that for reasons of availability and stock management, it is important to respect the dates and times for equipment collection and return you indicated at the time of booking.
What delivery options are available?+-
We do not currently offer delivery. All equipment booked through our online store must be collected directly from our store. You can select your preferred pick-up date and time when making your booking.
General information
4.4/5
144Reviews
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Would recommend. Staff were very helpful and shared a great route to take on our scooters to see the hills and surrounds of Bologna, even highlighted on a map for us best way to get in and out of Bologna centre. Lots of tips and help. Scooters worked well. And thanks Allesandra for all the extra tips for our holiday. Thank you, it is very appreciated.
The people who work here are very sensitive. I let them know at the end of the rental the bikes are quite low quality and they told me I was disrespectful and rude. They are like Santander bikes, heavy duty, made to last, hard to ride! Clunky.
A bit of miscommunication as my feedback was assumed to be about requesting a refund rather than something for them simply to take on board. I had no idea this feedback could cause such a response - advise you to leave feedback on here rather than in person to avoid being yelled at!
In other news though, brilliant infrastructure for riders when you get a little out of the city centre with designated cycle routes.
This time I was not happy. I came 1 hour before closing and wanted a bike. Bike costs 10€ for 4h. I asked if I can get a discount as there is no much time left. I was simply told no. 10€. I said that business wise its better to sell 2 bikes for 10 rather then having no business at all. When leaving I asked nicely I hope that they do not mind that I write about my experience a review. Suddenly I was told that I am blackmailing them!! Well I hope that the owners realise that even a small customer is a customer. No matter how rich.
My answer to your reply: thank you for prompt response. Obviously I knew you are going to lie in your reply and try to make me idiot. Rather then admitting that you could improve your renting policy to be more pro customer,you rather make an idiot out of clients... I wrote over 500 reviews and I did not need too change anything anytime. And I see that I am not the only unhappy customer here.
Firstly, I was not arrogant, learn what does it mean to blackmail. I told you again when I was leaving!!! (Not part of negotiation!!!) and I was polite not arrogant! , that I hope you do not mind a review. So next time, please write the truth....
B.K Jori
anita nagler
Franco Bertoli
Jessica K
Otmar Čavojský
