I've been reading the comments here, and I'm surprised because I've rented dozens of vans, and never had a single problem. They've taken good photos and video before leaving (internal and external) every time, refueled properly (except for EVs), and returned fairly clean. There's always a line at the opening, though, so be careful.
But the employees are pretty nice despite the "repetitive" nature of this job.
In short, I recommend it and don't understand the negative feedback here, except that we always hear more from the complainers and the disappointed (or even the dishonest?) than from the others who move on.
Vincent T
2
I rented a van this Saturday, February 5th... attractive price, but there are a few things you should be careful about... take a good look at the inventory when you pick up the vehicle; not all the defects are listed (scratches on the bumpers and inside the rear door pillars). It also states that the vehicle is given clean inside and out, and must be returned clean. Ask for clarification on what Leclerc considers clean!!!
Another major negative is the €2,000 deposit, or the €1,000 deposit offered if you pay €12... the amount is blocked in your account and automatically refunded after 30 days!!! How can we guarantee that Leclerc won't receive this deposit within the first month!! No clear answer given... Another negative point is that the company doesn't accept a deposit check!!!
Try looking at another rental company before going to Leclerc.
Yo Balthazar
1
Unfortunately, I agree with all the negative opinions, without exception. €2,000 (TWO THOUSAND EUROS) to be made available in your account at the time of rental and which they take as a deposit: "ABERRANT"! (BEWARE of some fake positive reviews)
As a customer, let's get back into the habit of reading reviews carefully before doing anything, you will sincerely avoid unpleasant surprises!
A sword of Damocles will be hanging over you throughout your use of the van until you return it, and it doesn't stop there! They will keep your €2,000 deposit for a month, "ABERRANT" I tell you (which is false because the bank only allows 6 days). Read all the negative reviews and move on. Believe me.
I thought I was the only one, but in the end I'm reassured, these are their methods and practices for all customers (all suspects, I would say).
Oh yes, another very important thing: there is a tracker in the van, which is not specified. at the beginning of the rental. They know where and when you are at all times, they follow you on the computer live and to the second. Is this legal? In any case, you are not warned. It's the worst experience I have had as a customer in a store. If you want to play at let the accused in, you will be served: but the accused: it's you as soon as you cross the threshold of their door to use their vans! (Oh yes, if I still have room to write, don't forget to fill up and pass the pressure washer at the end) ESPECIALLY: NEXT! ABERRANT! UNCOMFORTABLE! (Never again!)
Mick Micke
1
Run away! The negative reviews speak for themselves, having had the bad experience. Too bad. Amazement, hard to recover after such a bad experience and unpleasant surprises from start to finish! And the lie they tell you about keeping the €2,000 deposit for a month is forbidden because the bank only accepts blocking this amount in your account for 6 days. Otherwise, I agree with all the negative reviews, which are worth their weight in gold. Move on.
Assani Nabouhani
1
I am extremely disappointed with Leclerc Location's service. I had reserved a Skoda Kodiaq for one day, from July 16th to 17th. When I picked up the vehicle, I discovered that the required deposit was €2,500—an amount never mentioned during the reservation and completely disproportionate for a short-term rental.
This deposit blocks a significant amount on my credit card. In my case, with a limit of €3,000, and after a few purchases, I only had €1,900 available, which prevented me from finalizing the rental.
No alternative was offered: no additional insurance, no possibility of reducing the deposit.
And worst of all: the €62 rental fee was retained, with no cancellation or refund. Zero flexibility, no goodwill gesture.
While many rental companies offer much more reasonable terms, Leclerc Location applies a rigid and outdated policy, to the detriment of the customer. I do not recommend.
Opening hours
Monday
09:00 - 11:3014:00 - 17:30
Tuesday
09:00 - 11:3014:00 - 17:30
Wednesday
09:00 - 11:3014:00 - 17:30
Thursday
09:00 - 11:3014:00 - 17:30
Friday
09:00 - 11:3014:00 - 17:30
Saturday
09:00 - 11:3014:00 - 17:30
Sunday
Closed
Frequently Asked Questions
How do I book equipment online?+-
Booking equipment online on our site is a piece of cake! Here's how to do it:
1. From the home page of our website, you have two options to start booking: click on the "Book" button or select the equipment you're interested in directly.
2. Next, you'll need to select the period during which you'd like to rent the equipment.
3. A list of available equipment for the selected period will appear. Browse the list and choose the equipment that best suits your needs.
4. Add the equipment you want to book to your basket. You can add as much equipment as you want.
5. Once you have everything you need, go to your basket and confirm the equipment and rental duration.
6. You'll then be asked to provide certain information, such as your contact details and any other details required for the rental.
7. Finally, you can confirm your booking. Once it has been confirmed, you'll be notified via a confirmation e-mail.
When can I pick up the equipment I've booked?+-
As soon as you've completed your online booking, your equipment is reserved and ready to be collected at the date and time you chose at the time of booking.
We recommend early arrival to allow time to both check the equipment and ask any necessary questions. If you need to collect the equipment earlier or later than expected, please contact us directly to check availability, and we'll do our very best to accommodate your request.
Please note that for reasons of availability and stock management, it is important to respect the dates and times for equipment collection and return you indicated at the time of booking.
What delivery options are available?+-
We do not currently offer delivery. All equipment booked through our online store must be collected directly from our store. You can select your preferred pick-up date and time when making your booking.
General information
3.3/5
63Reviews
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I've been reading the comments here, and I'm surprised because I've rented dozens of vans, and never had a single problem. They've taken good photos and video before leaving (internal and external) every time, refueled properly (except for EVs), and returned fairly clean. There's always a line at the opening, though, so be careful.
But the employees are pretty nice despite the "repetitive" nature of this job.
In short, I recommend it and don't understand the negative feedback here, except that we always hear more from the complainers and the disappointed (or even the dishonest?) than from the others who move on.
I rented a van this Saturday, February 5th... attractive price, but there are a few things you should be careful about... take a good look at the inventory when you pick up the vehicle; not all the defects are listed (scratches on the bumpers and inside the rear door pillars). It also states that the vehicle is given clean inside and out, and must be returned clean. Ask for clarification on what Leclerc considers clean!!!
Another major negative is the €2,000 deposit, or the €1,000 deposit offered if you pay €12... the amount is blocked in your account and automatically refunded after 30 days!!! How can we guarantee that Leclerc won't receive this deposit within the first month!! No clear answer given... Another negative point is that the company doesn't accept a deposit check!!!
Try looking at another rental company before going to Leclerc.
Unfortunately, I agree with all the negative opinions, without exception. €2,000 (TWO THOUSAND EUROS) to be made available in your account at the time of rental and which they take as a deposit: "ABERRANT"! (BEWARE of some fake positive reviews)
As a customer, let's get back into the habit of reading reviews carefully before doing anything, you will sincerely avoid unpleasant surprises!
A sword of Damocles will be hanging over you throughout your use of the van until you return it, and it doesn't stop there! They will keep your €2,000 deposit for a month, "ABERRANT" I tell you (which is false because the bank only allows 6 days). Read all the negative reviews and move on. Believe me.
I thought I was the only one, but in the end I'm reassured, these are their methods and practices for all customers (all suspects, I would say).
Oh yes, another very important thing: there is a tracker in the van, which is not specified. at the beginning of the rental. They know where and when you are at all times, they follow you on the computer live and to the second. Is this legal? In any case, you are not warned. It's the worst experience I have had as a customer in a store. If you want to play at let the accused in, you will be served: but the accused: it's you as soon as you cross the threshold of their door to use their vans! (Oh yes, if I still have room to write, don't forget to fill up and pass the pressure washer at the end) ESPECIALLY: NEXT! ABERRANT! UNCOMFORTABLE! (Never again!)
Run away! The negative reviews speak for themselves, having had the bad experience. Too bad. Amazement, hard to recover after such a bad experience and unpleasant surprises from start to finish! And the lie they tell you about keeping the €2,000 deposit for a month is forbidden because the bank only accepts blocking this amount in your account for 6 days. Otherwise, I agree with all the negative reviews, which are worth their weight in gold. Move on.
I am extremely disappointed with Leclerc Location's service. I had reserved a Skoda Kodiaq for one day, from July 16th to 17th. When I picked up the vehicle, I discovered that the required deposit was €2,500—an amount never mentioned during the reservation and completely disproportionate for a short-term rental.
This deposit blocks a significant amount on my credit card. In my case, with a limit of €3,000, and after a few purchases, I only had €1,900 available, which prevented me from finalizing the rental.
No alternative was offered: no additional insurance, no possibility of reducing the deposit.
And worst of all: the €62 rental fee was retained, with no cancellation or refund. Zero flexibility, no goodwill gesture.
While many rental companies offer much more reasonable terms, Leclerc Location applies a rigid and outdated policy, to the detriment of the customer. I do not recommend.
R W
Vincent T
Yo Balthazar
Mick Micke
Assani Nabouhani
