G
Gavin Sinclair
5
I booked my R&M Superdelite for a diagnostic appointment as it was not functioning correctly and I was unable to use it. We were on holiday from Scotland so I needed help from an approved dealer. Fortunately I found that help with Via Velo in Avignon. They spent a lot time and effort on my behalf trying to diagnose the problem together with Bosch and R&M. I had to return home before the work was completed but they wouldn’t charge me. They just wished me well and promised to help my own dealer in Scotland. Excellent service
J
J
5
These guys are wonderfully kind and so knowledgeable about everything to do with bikes! Thank you for all your advice!
K
Karel Peleman
5
During my round trip (early April 23) in the South of France my bike computer broke down. Not being able to revive it the only option was to find a Trek bike shop. Pretty desperate about the continuation of the trip I came across 'Via Velo' close to Avignon. The warm welcome and professional approach felt really good and after proper analysis and testing the problem was quickly solved. Many thanks to Via Velo and certainly the place to go for professional advice and service ! Karel and Lut Peleman - van de Velde, Belgium
K
KAYANA *
5
The staff are friendly and the service is excellent
m
marc brams
5
Rented two bikes. Top quality. Service also very good and customer friendly. Suggested to lend a pannier so we didn't have to carry a backpack, lock, small tools, air bottle and pump given, free of charge. What a service. Definitely recommended. Has a spacious parking lot where you can safely leave the car.

Opening hours

Monday
Closed
Tuesday
09:30 - 12:30
Wednesday
09:30 - 12:30
Thursday
09:30 - 12:30
Friday
09:30 - 12:30
Saturday
09:30 - 12:30
Sunday
Closed

Frequently Asked Questions

How do I book equipment online?+-
Booking equipment online on our site is a piece of cake! Here's how to do it: 1. From the home page of our website, you have two options to start booking: click on the "Book" button or select the equipment you're interested in directly. 2. Next, you'll need to select the period during which you'd like to rent the equipment. 3. A list of available equipment for the selected period will appear. Browse the list and choose the equipment that best suits your needs. 4. Add the equipment you want to book to your basket. You can add as much equipment as you want. 5. Once you have everything you need, go to your basket and confirm the equipment and rental duration. 6. You'll then be asked to provide certain information, such as your contact details and any other details required for the rental. 7. Finally, you can confirm your booking. Once it has been confirmed, you'll be notified via a confirmation e-mail.
When can I pick up the equipment I've booked?+-
As soon as you've completed your online booking, your equipment is reserved and ready to be collected at the date and time you chose at the time of booking. We recommend early arrival to allow time to both check the equipment and ask any necessary questions. If you need to collect the equipment earlier or later than expected, please contact us directly to check availability, and we'll do our very best to accommodate your request. Please note that for reasons of availability and stock management, it is important to respect the dates and times for equipment collection and return you indicated at the time of booking.
What delivery options are available?+-
We do not currently offer delivery. All equipment booked through our online store must be collected directly from our store. You can select your preferred pick-up date and time when making your booking.
Is rental equipment insured?+-
Some of the equipment we rent out is covered automatically for the duration of your rental. Insurance is included in the rental price, and you don't need to pay any additional insurance fees.

Still have questions?

Our customer service is here to help you.

General information

4.9/5
196Reviews

Opening hours

Monday
Closed
Tuesday
09:30 - 12:30
Wednesday
09:30 - 12:30
Thursday
09:30 - 12:30
Friday
09:30 - 12:30
Saturday
09:30 - 12:30
Sunday
Closed