Excellent online shopping experience. Jeromine served us super well. She advised me on the correct size for my bike and recommended several different models based on my needs. I then made the purchase online and it arrived super fast in Strasbourg. They were always available to answer any questions. Thank you very much for your assistance. I highly recommend them.
Mathéo Mestrallet
5
Super 👌
Daniel Rodrigues
5
Amazing Specialized store! The staff is very kind and the communication is amazing. Thank you Jéromine for your welcome, I highly recommend this store! And I ordered another new bike for my wife. Very good experience and lots of high-quality equipment, components, and bikes.
Maurice LE MONTAGNER
4
Hello to all the team. I wanted to tell you that I am very happy with my purchase now that I have tamed it... Good luck to you and see you later. Kind regards, Didier
Sébastien Bindoul
1
A disgrace. Avoid at all costs, especially if you're buying remotely.
I ordered a Specialized Levo Comp Alloy G3 mountain bike from them for over €4,600. The result: a disastrous experience from start to finish.
• No adjustments were made: they never asked me my weight, my height, nothing. The FOX suspension wasn't adjusted, the rear derailleur isn't even functional (several gears skip or don't shift), and I have to go to another professional to have it adjusted.
• On my first ride, the front tire valve stayed in my fingers, causing it to completely deflate. The shop's response: "If you didn't ask for tubeless, it's an inner tube." Spoiler: the bike is tubeless. I bought inner tubes for nothing.
• The tires are cracked and dry, probably stored for months or even years. Clearly not new tires. • And to top it all off: the mandatory marking for an e-bike was missing. I had to follow up with them to get them to mail me the sticker.
In short, no rigor, no follow-up, no communication. For a bike of this price, it's a complete rip-off. This store gives a very bad image of the Specialized brand, which I will alert immediately.
Opening hours
Monday
Closed
Tuesday
09:30 - 11:4514:30 - 18:30
Wednesday
09:30 - 11:4514:30 - 18:30
Thursday
09:30 - 11:4514:30 - 18:30
Friday
09:30 - 11:4514:30 - 18:30
Saturday
09:30 - 11:4514:30 - 17:30
Sunday
Closed
Frequently Asked Questions
How do I book equipment online?+-
Booking equipment online on our site is a piece of cake! Here's how to do it:
1. From the home page of our website, you have two options to start booking: click on the "Book" button or select the equipment you're interested in directly.
2. Next, you'll need to select the period during which you'd like to rent the equipment.
3. A list of available equipment for the selected period will appear. Browse the list and choose the equipment that best suits your needs.
4. Add the equipment you want to book to your basket. You can add as much equipment as you want.
5. Once you have everything you need, go to your basket and confirm the equipment and rental duration.
6. You'll then be asked to provide certain information, such as your contact details and any other details required for the rental.
7. Finally, you can confirm your booking. Once it has been confirmed, you'll be notified via a confirmation e-mail.
When can I pick up the equipment I've booked?+-
As soon as you've completed your online booking, your equipment is reserved and ready to be collected at the date and time you chose at the time of booking.
We recommend early arrival to allow time to both check the equipment and ask any necessary questions. If you need to collect the equipment earlier or later than expected, please contact us directly to check availability, and we'll do our very best to accommodate your request.
Please note that for reasons of availability and stock management, it is important to respect the dates and times for equipment collection and return you indicated at the time of booking.
What delivery options are available?+-
We do not currently offer delivery. All equipment booked through our online store must be collected directly from our store. You can select your preferred pick-up date and time when making your booking.
General information
4.2/5
134Reviews
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Excellent online shopping experience. Jeromine served us super well. She advised me on the correct size for my bike and recommended several different models based on my needs. I then made the purchase online and it arrived super fast in Strasbourg. They were always available to answer any questions. Thank you very much for your assistance. I highly recommend them.
A disgrace. Avoid at all costs, especially if you're buying remotely.
I ordered a Specialized Levo Comp Alloy G3 mountain bike from them for over €4,600. The result: a disastrous experience from start to finish.
• No adjustments were made: they never asked me my weight, my height, nothing. The FOX suspension wasn't adjusted, the rear derailleur isn't even functional (several gears skip or don't shift), and I have to go to another professional to have it adjusted.
• On my first ride, the front tire valve stayed in my fingers, causing it to completely deflate. The shop's response: "If you didn't ask for tubeless, it's an inner tube." Spoiler: the bike is tubeless. I bought inner tubes for nothing.
• The tires are cracked and dry, probably stored for months or even years. Clearly not new tires. • And to top it all off: the mandatory marking for an e-bike was missing. I had to follow up with them to get them to mail me the sticker.
In short, no rigor, no follow-up, no communication. For a bike of this price, it's a complete rip-off. This store gives a very bad image of the Specialized brand, which I will alert immediately.