barringtonheavy's profile picturebarringtonheavy
5
Great experience, really friendly and even helped me planned my route to sete cidades. Unfortunately there was a problem with my bike the day i took it,which was nobody's fault. The owner was super helpful and let me take it out for another day free of charge. They even met me out of hours for pick up and drop off so i could take a ride on the Sunday when they were closed. Great bike Superb company. Highly recommended.
Nicole Dusome's profile pictureNicole Dusome
5
We rented two road bikes and they were great. Friendly and welcoming staff. They provided us with pump and inner tube which was helpful in case we needed it. Amazing rides around the island. Highly recommend this bike shop. Thank you Monbike Azores!!
Hugo Pinto's profile pictureHugo Pinto
5
You won't find this level of service anywhere in the world except Portugal. Below is a bit about my experience with Monbike Azores. 1 - The bike shop was easy to find. Plenty of parking in a modern mall. 2 - The bike shop was extremely nice. They carry everything including nutrition, accessories etc. I have rented in Europe and this was the nicest bike shop by far. If you forgot something at home don't worry. 3 - The road bike I rented ran extremely well. You can tell it was serviced by someone who cares about the bike. No noises, perfect shifting etc. The frame was likely a few years old and I would have loved some slicks instead of gravel tires but I guess this way it was more versatile. It seemed like the shop was geared more toward mountain / gravel. If that's your thing I think you'll get more options. 4 - I really feel bad about how many times these guys bent over backwards for me. They opened the bike shop on a Sunday and waited for me when I was late. I got the flu and couldn't bring my bike with me to the next hotel. They picked up my bike at the hotel. I forgot my Favero Assioma pedals on the bike and they shipped them back to the US for me. Outstanding human beings in this bike shop. They also felt bad and offered me a discount on my next rental. Location - Azores is beautiful and had some spectacular roads. I would highly recommend this as an alternative to the destinations in Spain.
Trang Nguyen's profile pictureTrang Nguyen
5
Paulo was very kind and accommodating! We rented ebikes for multiple days on end. Excellent and professional service. They helped us plan the trip and gave us lots of good advice. Definitely recommend Monbike!
Jack Leyden's profile pictureJack Leyden
5
Friendly and helpful staff, they sorted us out some boxes to carry our bikes on our return flight

Opening hours

Monday
13:30 - 18:30
Tuesday
10:00 - 18:30
Wednesday
10:00 - 18:30
Thursday
10:00 - 18:30
Friday
10:00 - 18:30
Saturday
10:00 - 18:00
Sunday
Closed

Frequently Asked Questions

How do I book equipment online?+-
Booking equipment online on our site is a piece of cake! Here's how to do it: 1. From the home page of our website, you have two options to start booking: click on the "Book" button or select the equipment you're interested in directly. 2. Next, you'll need to select the period during which you'd like to rent the equipment. 3. A list of available equipment for the selected period will appear. Browse the list and choose the equipment that best suits your needs. 4. Add the equipment you want to book to your basket. You can add as much equipment as you want. 5. Once you have everything you need, go to your basket and confirm the equipment and rental duration. 6. You'll then be asked to provide certain information, such as your contact details and any other details required for the rental. 7. Finally, you can confirm your booking. Once it has been confirmed, you'll be notified via a confirmation e-mail.
When can I pick up the equipment I've booked?+-
As soon as you've completed your online booking, your equipment is reserved and ready to be collected at the date and time you chose at the time of booking. We recommend early arrival to allow time to both check the equipment and ask any necessary questions. If you need to collect the equipment earlier or later than expected, please contact us directly to check availability, and we'll do our very best to accommodate your request. Please note that for reasons of availability and stock management, it is important to respect the dates and times for equipment collection and return you indicated at the time of booking.
What delivery options are available?+-
We do not currently offer delivery. All equipment booked through our online store must be collected directly from our store. You can select your preferred pick-up date and time when making your booking.

Still have questions?

Our customer service is here to help you.

General information

4.9/5
58Reviews

Opening hours

Monday
13:30 - 18:30
Tuesday
10:00 - 18:30
Wednesday
10:00 - 18:30
Thursday
10:00 - 18:30
Friday
10:00 - 18:30
Saturday
10:00 - 18:00
Sunday
Closed