1. Purpose

The purpose of these Terms and Conditions is to define the terms and conditions for using the services offered on the website (hereinafter: the “Services”), as well as to define the rights and obligations of the parties in this regard.

They are accessible and printable at any time via a direct link at the bottom of the website’s home page.

They may be supplemented, where applicable, by specific terms of use for certain Services. In the event of any conflict, the specific terms shall prevail over these general terms and conditions.

2. Service Provider

The Services are operated by Lokki, a simplified joint-stock company (SAS) with a share capital of 4,000 euros, registered with the Grenoble Trade and Companies Register under No. B 851 036 947, with its registered office located at 12 Rue Pierre Sémard, 3800 Grenoble.

Lokki can be contacted at the following addresses:

Mailing address: 89 rue Réaumur 75002 Paris

Email address: reservation@getlokki.com

3. Access to the Website and Services

The Services are accessible, subject to the restrictions set forth on the website:

• , to any individual with full legal capacity to enter into a binding agreement under these Terms and Conditions. Any individual who does not have full legal capacity may access the Site and the Services only with the consent of their legal representative;
• to any legal entity acting through an individual who has the legal capacity to enter into contracts in the name and on behalf of the legal entity.

4. Acceptance of the General Rental Terms and Conditions with the Lessor

Acceptance of these General Rental Terms and Conditions with the Lessor is indicated by checking a box on the registration form.

Such acceptance must be full and unconditional. Any acceptance subject to conditions is considered null and no longer valid. Users who do not agree to be bound by these general terms and conditions must not use the Services.

5. Registration on the website

5.1 Use of the Services requires that the User register on the website by completing the form provided for this purpose. The User must provide all information marked as required. Any incomplete registration will not be validated.

Registration automatically results in the creation of an account in the User’s name (hereinafter: the “Account”), granting them access to a personal space (hereinafter: the “Personal Space”) that allows them to manage their use of the Services in the form and by the technical means that Lokki deems most appropriate for providing said Services.

The User warrants that all information provided in the registration form is accurate, up-to-date, and truthful, and is not misleading in any way.

The User agrees to update this information in their Personal Account in the event of any changes, so that it always meets the aforementioned criteria.

The User is informed and agrees that the information entered for the purpose of creating or updating their Account shall serve as proof of their identity. The information entered by the User is binding upon the User as soon as it is validated.

5.2 The User may access their Personal Account at any time after logging in with their username and password.

The User agrees to use the Services personally and not to allow any third party to use them in their place or on their behalf, unless they assume full responsibility for such use.

The User is also responsible for maintaining the confidentiality of their username and password. The User must immediately contact Lokki using the contact information provided in Article 2 of these Terms if they notice that their Account has been used without their knowledge. The User acknowledges Lokki’s right to take all appropriate measures in such cases.

6. Description of Services

The User has access to the Services described on the website, in the form and using the features and technical means that Lokki deems most appropriate.

7. Paid Services

7.1 Pricing

The price of the Services is indicated on the website.

Unless otherwise stated, prices are in euros and include all French taxes.

Lokki reserves the right, at its sole discretion and under terms and conditions determined solely by it, to offer promotional deals or price reductions.

7.2 Price Revisions

The price of the Services may be revised by Lokki at any time, at its sole discretion.

Lokki will notify the User of these changes via email at least 7 days before the new rates take effect.

If the User does not accept the new prices, they must terminate their use of the Services in accordance with the terms set forth in Section 18. Failing to do so, the User will be deemed to have accepted the new rates.

7.3 Billing

The Services are billed via invoices sent to the User by any appropriate means.

7.4 Payment Terms

The payment terms for the Services are described on the website.

Payment is made via direct debit from the User’s credit card number.

The direct debit is processed by the payment service provider designated on the website, which alone retains the User’s bank details for this purpose. Lokki does not retain any bank details.

The User warrants to Lokki that they have the necessary authorization to use the selected payment method. They agree to take the necessary steps to ensure that the automatic debit for the price of the Services can be processed.

7.5 Delays and Payment Issues

The User is informed and expressly agrees that any delay in payment of all or part of an amount due on its due date shall automatically result, without prejudice to the provisions of Article 12 and without prior notice:

(i) the acceleration of all amounts owed by the User and their immediate enforceability;

(ii) the immediate suspension of the Services in progress until full payment of all amounts owed by the User;

7.6 Cancellations

In the event of a cancellation, the User will only be eligible for a refund if the cancellation was communicated at least 24 hours prior to the start date of the paid activity on the site.

8. Data

The User expressly acknowledges and agrees:

(i) that the data collected on the website and on Lokki’s computer systems constitute proof of the transactions that have taken place under the terms of this agreement;

(ii) that this data constitutes the sole admissible form of evidence between the parties, particularly for the calculation of amounts owed to Lokki.

The User may access this data in their Personal Account.

9. User Obligations

Without prejudice to the other obligations set forth herein, the User agrees to comply with the following obligations:

9.1 The User agrees, in their use of the Services, to comply with applicable laws and regulations and not to infringe upon the rights of third parties or public order.

In particular, the User is solely responsible for the proper fulfillment of all formalities—including administrative, tax, and/or social security formalities—and for all payments of contributions, taxes, or levies of any kind for which the User is liable, if applicable, in connection with the User’s use of the Services. Lokki shall in no event be held liable in this regard.

9.2 The User acknowledges having reviewed on the website the features and limitations—particularly technical ones—of all the Services. The User is solely responsible for their use of the Services.

9.3 The User is informed and agrees that using the Services requires an internet connection and that the quality of the Services depends directly on this connection, for which the User is solely responsible.

9.4 The User is also solely responsible for any relationships they may establish with other Users and for the information they share with them through the Services. It is the User’s responsibility to exercise appropriate caution and judgment in these relationships and communications. The User further agrees, in their interactions with other Users, to observe the customary rules of politeness and courtesy.

9.5 The User agrees to use the Services strictly for personal purposes. Consequently, the User shall not assign, grant, or transfer all or part of their rights or obligations hereunder to a third party in any manner whatsoever.

9.6 The User agrees to provide Lokki with all information necessary for the proper performance of the Services. More generally, the User agrees to actively cooperate with Lokki to ensure the proper performance of this Agreement.

9.7 The User is solely responsible for content of any kind (editorial, graphic, audiovisual, or other, including any name and/or image chosen by the User to identify themselves on the site) that they publish as part of the Services (hereinafter referred to as the “Content”).

The User warrants to Lokki that he or she holds all necessary rights and authorizations to publish such Content.

The User undertakes to ensure that said Content is lawful, does not undermine public order, public decency, or the rights of third parties, does not violate any legislative or regulatory provisions, and, more generally, is in no way likely to give rise to civil or criminal liability on the part of Lokki.

The User therefore agrees not to distribute, including but not limited to the following (this list is not exhaustive):

• content that is pornographic, obscene, indecent, offensive, or unsuitable for a family audience; content that is defamatory, abusive, violent, racist, xenophobic, or revisionist content;
• infringing content;
• content that damages the reputation of a third party;
• false or misleading content, or content that proposes or promotes illegal, fraudulent, or deceptive activities;
• Content harmful to third-party computer systems (such as viruses, worms, Trojan horses, etc.),
• and, more generally, Content likely to infringe upon the rights of third parties or be harmful to third parties, in any manner and in any form whatsoever.

9.8 The User acknowledges that the Services offer an additional—but no alternative—solution to the means the User already uses elsewhere to achieve the same objective, and that this solution cannot replace those other means.

9.9 The User must take the necessary measures to back up, using their own resources, any information from their Personal Space that they deem necessary, as no copies of such information will be provided to them.

9.10 The User is informed and agrees that the use of the Services requires an internet connection and that the quality of the Services depends directly on this connection, for which the User is solely responsible.

10. User Warranty

The User indemnifies Lokki against any and all complaints, claims, actions, and/or demands that Lokki may face as a result of the User’s breach of any of its obligations or warranties under these Terms and Conditions.

The User agrees to indemnify Lokki for any damages it may suffer and to pay Lokki all costs, expenses, and/or judgments that Lokki may incur as a result.

11. Prohibited Conduct

11.1 It is strictly prohibited to use the Services for the following purposes:

• engaging in illegal or fraudulent activities, or activities that infringe upon the rights or security of third parties,
• undermining public order or violating applicable laws and regulations,
• intruding into a third party’s computer system or engaging in any activity likely to harm, control, interfere with, or intercept all or part of a third party’s computer system, or to violate its integrity or security,
• sending unsolicited emails and/or commercial prospecting or solicitation,
• actions intended to improve the search engine ranking of a third-party website,
• aiding or encouraging, in any form or manner whatsoever, one or more of the acts and activities described above,
• and, more generally, any practice that misuses the Services for purposes other than those for which they were designed.

11.2 Users are strictly prohibited from copying and/or misusing, for their own purposes or those of third parties, the concept, technologies, or any other element of the Lokki website.

11.3 The following are also strictly prohibited: (i) any conduct likely to interrupt, suspend, slow down, or prevent the continuity of the Services; (ii) any intrusions or attempted intrusions into Lokki’s systems; (iii) any misuse of the website’s system resources, (iv) any actions likely to impose a disproportionate load on the website’s infrastructure, (v) any breaches of security and authentication measures, (vi) any acts likely to infringe upon the financial, commercial, or moral rights and interests of Lokki or the users of its website, and, more generally, (vii) any breach of these Terms and Conditions.

11.4 It is strictly prohibited to monetize, sell, or grant access—in whole or in part—to the Services or the website, as well as to the information hosted and/or shared thereon.

12. Penalties for Breaches

In the event of a breach of any provision of these Terms and Conditions or, more generally, a violation of applicable laws and regulations by a User, Lokki reserves the right to take any appropriate action, including but not limited to:

(i) suspending or terminating access to the Services for the User who committed the breach or violation, or who participated in it,

(ii) remove any content posted on the website,

(iii) publish on the website any informational message that Lokki deems appropriate,

(iv) notify any relevant authority,

(v) initiate any legal action.

13. Lokki’s Liability and Warranty

13.1 Lokki undertakes to provide the Services with due diligence and in accordance with industry standards, it being understood that Lokki is bound by an obligation of means, to the exclusion of any obligation of result, which Users expressly acknowledge and accept.

13.2 Lokki has no knowledge of the Content posted online by Users in connection with the Services, over which it exercises no moderation, selection, verification, or control of any kind and with respect to which it acts solely as a hosting provider.

Consequently, Lokki cannot be held liable for Content created by third parties; any potential claims must first be directed to the author of the Content in question.

Content that is harmful to a third party may be reported to Lokki in accordance with the procedures set forth in Article 6 I 5 of Law No. 2004-575 of June 21, 2004, on Confidence in the Digital Economy, with Lokki reserving the right to take the measures described in Article 12.

13.3 Lokki assumes no liability for any loss of information accessible in the User’s Personal Space; the User is responsible for backing up a copy of such information and may not claim any compensation in this regard.

13.4 Lokki undertakes to conduct regular checks to verify the website’s functionality and accessibility. As such, Lokki reserves the right to temporarily suspend access to the website for maintenance purposes. Similarly, Lokki shall not be held liable for any temporary difficulties or inability to access the site resulting from circumstances beyond its control, force majeure, or disruptions to telecommunications networks.

13.5 Lokki does not guarantee to Users (i) that the Services—which are subject to ongoing development to improve, in particular, their performance and functionality—will be completely free of errors, defects, or flaws, (ii) that the Services—which are standard and not offered solely for the benefit of a specific User based on that User’s personal circumstances—will specifically meet the User’s needs and expectations.

13.6 In any event, Lokki’s liability under these Terms is expressly limited to only the direct, proven damages suffered by the User.

14. Intellectual Property

The systems, software, structures, infrastructure, databases, and content of any kind (text, images, visuals, music, logos, trademarks, databases, etc.) used by Lokki on the website are protected by all applicable intellectual property rights and database producer rights. Any disassembly, decompilation, decryption, extractions, reuses, copies, and, more generally, any acts of reproduction, display, distribution, or use of any of these elements, in whole or in part, without Lokki’s authorization are strictly prohibited and may result in legal action.

15. Personal Data

Lokki maintains a personal data protection policy, the details of which are set forth in the document titled “Privacy Policy,” which Users are expressly encouraged to review on the website.

16. Advertising

Lokki reserves the right to display advertising or promotional messages on any page of the website and in any communication to Users, in a form and under conditions determined solely by Lokki.

17. Links and Third-Party Sites

Lokki shall in no event be held liable for the technical availability of websites or mobile applications operated by third parties (including any of its partners) that the User may access through the Site.

Lokki assumes no responsibility for the content, advertisements, products, and/or services available on such third-party websites and mobile applications, which are governed by their own terms of use.

Lokki is also not responsible for transactions between the User and any advertiser, professional, or merchant (including any of their partners) to whom the User may be directed through the website, and shall under no circumstances be a party to any potential disputes whatsoever with such third parties concerning, in particular, the delivery of products and/or services, warranties, representations, and any other obligations to which such third parties are subject.

18. Term of Services, Unsubscription

The Services are subscribed to for an indefinite term.

The User may unsubscribe from the Services at any time by sending a request to that effect to Lokki via email, using the contact information provided in Article 2.

Unsubscription takes effect immediately. It results in the automatic deletion of the User’s Account.

19. Modifications

Lokki reserves the right to modify these Terms and Conditions at any time.

The User will be notified of such modifications by any appropriate means.

Users who do not accept the amended Terms and Conditions must unsubscribe from the Services in accordance with the procedures set forth in Article 18.

Any User who uses the Services after the amended Terms and Conditions take effect is deemed to have accepted such amendments.

20. Language

In the event that these Terms and Conditions are translated into one or more languages, the French language shall prevail in the event of any contradiction or dispute regarding the meaning of a term or provision.

21. Governing Law and Jurisdiction

These General Terms and Conditions are governed by French law.

In the event of a dispute regarding the validity, interpretation, and/or enforcement of these General Terms and Conditions, the parties agree that the courts of Paris shall have exclusive jurisdiction to adjudicate such disputes, unless otherwise required by mandatory procedural rules.

22. Effective Date

These General Terms and Conditions took effect on July 1, 2022.