This airport is simply okay. There was nothing fundamentally wrong, but equally nothing to make it stand out. Facilties are very basic but being a small airport it is quick to get through to airside. Handy there is a tram service right outside. If you get a late flight be warned that facilties may be closed and you risk being thrown out at closing time.
Baki Kama
3
The seating areas are insufficient, and you end up waiting for a spot constantly. Security checkpoints are limited, which leads to long waiting times. Overall, the airport is clean, but the number of restrooms is inadequate. Waiting seems to be a constant theme here.
Since Ryanair pulled out, there are very few destinations available, and ticket prices have skyrocketed. This airport really needs improvements, but unfortunately, it seems to be going in the opposite direction. Hopefully, it can develop and offer a better experience in the future.
Tom C
2
Arrivals were clean, simple, quick and easy to get to onward travel whether that be bud, tram or rental car.
Departures on the other hand is a very different story. Quick and easy luggage drop in Billi’ then had to move to ‘Hall A’. Security were more interested in their own conversations than helping travellers and seemed very lacklustre in checking carry on/ customers.
The terminal can best be described as baron. We had the choice of a tiny cafe or duty free shop. We were told there were more eateries past border control. Once let through, no where was open and passengers were not allowed back through to the only open cafe. Young parents and vulnerable passengers had to use a vending machine by the gate.
Toilets were spacious and clean, as was the terminal, this is no mean feat however as there is nothing to keep tidy as it’s empty.
EasyJet should review flight times if services within their terminals close abnormally early. Shame for such a lovely city and surrounding area to visit.
Olga Mironova
1
I would give it 0. This airport is not designed for people!
Multi-level long corridors, bathrooms are available only right after the control, but they are not close to the gates! Look at this wonderful dyson dryer that flows the water right in your face!
No caffeteria after the control, only vending machines.
But the worst thing is the splitting of gates into intra-EU and extra-EU flights. The gates (if I remember the numbers correctly) are designated for extra-EU flights, but the the sign is perceived rather as 10-83 gates. There is pass control zone, and I had strong doubts that I have to pass it by travelling within Europe. I asked the controller if I should go, and she confirmed! Of course, there was no my gate. But now, I have the wrong stamp in my passport and probably must change it! This is not easy to do at all!
Zach Blackmon
1
My recent experience at Bordeaux Airport was nothing short of frustrating and disappointing. Although the terminal officially opened at 4:00 AM, no Air France staff appeared at the check-in counters for almost 40 minutes. The line of travelers quickly grew to extend out the door, and yet there was zero urgency from staff.
Even more frustrating was witnessing multiple employees behind the desks who appeared to be socializing rather than assisting passengers. There was a clear lack of organization and leadership, especially during the early morning rush when efficiency matters most.
To make matters worse:
- The bathrooms were filthy and in need of serious cleaning.
- The card reader at the café was down, leaving people unable to make purchases unless they had cash.
- There was no clear signage or announcements to help passengers navigate the delay or understand what was happening.
The airport’s poor service, lack of cleanliness, and disorganized operations set a negative tone for what should have been a smooth departure. For an international travel hub, this level of service is unacceptable in my opinion.
I hope Bordeaux Airport takes this feedback seriously and works on improving staffing efficiency, cleanliness, and customer communication, especially because this experience felt more like chaos than travel.
Opening hours
Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00
Saturday
09:00 - 18:00
Sunday
Closed
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3.1/5
18354Reviews
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This airport is simply okay. There was nothing fundamentally wrong, but equally nothing to make it stand out. Facilties are very basic but being a small airport it is quick to get through to airside. Handy there is a tram service right outside. If you get a late flight be warned that facilties may be closed and you risk being thrown out at closing time.
The seating areas are insufficient, and you end up waiting for a spot constantly. Security checkpoints are limited, which leads to long waiting times. Overall, the airport is clean, but the number of restrooms is inadequate. Waiting seems to be a constant theme here.
Since Ryanair pulled out, there are very few destinations available, and ticket prices have skyrocketed. This airport really needs improvements, but unfortunately, it seems to be going in the opposite direction. Hopefully, it can develop and offer a better experience in the future.
Arrivals were clean, simple, quick and easy to get to onward travel whether that be bud, tram or rental car.
Departures on the other hand is a very different story. Quick and easy luggage drop in Billi’ then had to move to ‘Hall A’. Security were more interested in their own conversations than helping travellers and seemed very lacklustre in checking carry on/ customers.
The terminal can best be described as baron. We had the choice of a tiny cafe or duty free shop. We were told there were more eateries past border control. Once let through, no where was open and passengers were not allowed back through to the only open cafe. Young parents and vulnerable passengers had to use a vending machine by the gate.
Toilets were spacious and clean, as was the terminal, this is no mean feat however as there is nothing to keep tidy as it’s empty.
EasyJet should review flight times if services within their terminals close abnormally early. Shame for such a lovely city and surrounding area to visit.
I would give it 0. This airport is not designed for people!
Multi-level long corridors, bathrooms are available only right after the control, but they are not close to the gates! Look at this wonderful dyson dryer that flows the water right in your face!
No caffeteria after the control, only vending machines.
But the worst thing is the splitting of gates into intra-EU and extra-EU flights. The gates (if I remember the numbers correctly) are designated for extra-EU flights, but the the sign is perceived rather as 10-83 gates. There is pass control zone, and I had strong doubts that I have to pass it by travelling within Europe. I asked the controller if I should go, and she confirmed! Of course, there was no my gate. But now, I have the wrong stamp in my passport and probably must change it! This is not easy to do at all!
My recent experience at Bordeaux Airport was nothing short of frustrating and disappointing. Although the terminal officially opened at 4:00 AM, no Air France staff appeared at the check-in counters for almost 40 minutes. The line of travelers quickly grew to extend out the door, and yet there was zero urgency from staff.
Even more frustrating was witnessing multiple employees behind the desks who appeared to be socializing rather than assisting passengers. There was a clear lack of organization and leadership, especially during the early morning rush when efficiency matters most.
To make matters worse:
- The bathrooms were filthy and in need of serious cleaning.
- The card reader at the café was down, leaving people unable to make purchases unless they had cash.
- There was no clear signage or announcements to help passengers navigate the delay or understand what was happening.
The airport’s poor service, lack of cleanliness, and disorganized operations set a negative tone for what should have been a smooth departure. For an international travel hub, this level of service is unacceptable in my opinion.
I hope Bordeaux Airport takes this feedback seriously and works on improving staffing efficiency, cleanliness, and customer communication, especially because this experience felt more like chaos than travel.
Keith Howell
Baki Kama
Tom C
Olga Mironova
Zach Blackmon
