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Support Vélo universel

Name: Support Vélo universel
Price: 5 EUR
Availability: InStock

4.3 (151 reviews)

Delivery available

Free cancellation up to 48h before

Ce support vélo est conçu pour tout type de vélo.

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Product location

De La Selle Au Guidon

52 bis Rue Jean Jacques Rousseau, Épernay, France 52 bis Rue Jean Jacques Rousseau, Épernay, France

4.3 (151 reviews)

Partner since 2024

Customer reviews

4.3 (151 reviews)

Nick Forrence

What an excellent place for a bike ride. Watch out, as it is very steep and hilly in the champagne region. I would recommend an electric bike. The store was easy to find via google. For warning, please call the store or make a reservation online before arriving. It’s possible the employees are on delivery. Thank you so much. Easy in and easy out.

Djuna van den Berg

We had a really good experience renting our electric bikes with Franck! The language barrier did not stop us from successfully renting the bikes for a day and with the help of hotel staff from our accommodation we were able to communicate with each other. Franck delivered our bikes in the morning and picked them up again in the evening. The bikes were perfect and just what we needed to have a nice day in the Champagne region. If we are in the area again we would book again in no time and I can only recommend it!

Nick Forrence

Djuna van den Berg

Alex

Great bikes for exploring the vineyards - we thoroughly enjoyed the experience. The team were lovely, and very helpful. I thoroughly recommend them as a way for getting around the region

Peter Buyst

Rather disappointing rental service. We have rented bikes many many times before but this one was probably the worst one. We rented 5 e-bikes and 1 normal one. Couple of issues: 1. We did not get the e-bikes that were advertised. On the site i could see Bergamont bikes but we got a very obscure brand i never heard of before. This will become important in a bit 2. Really no explanation on how to operate the e-bikes before starting 3. throughout the ride (35km), 2 out of 5 of the e-bikes of different brands just stopped working (no electrical assistance). So we had to work really hard to cycle. Switching off and on again did not solve the issue. Sometimes they suddenly started working again (while pedalling) but a little later … Dead again :(( 4. When we called to ask for help, the simple answer was : I have no time as I am waiting for clients to return their bikes. End of service 5. when we challenged the person upon returning that we really did not get what we paid for (bikes with electrical assistance), The simple answer was : you got back here didn't you? So all is good. So no partial compensation for the issues, let alone a refund... on the positive side: the normal bike we rented was perfect!

Mella Mckeown

Disappointing experience with this rental service. After renting bikes three weeks ago, I discovered an unexpected €1500 charge on my credit card. Despite numerous emails requesting an explanation, I’ve received no response from the company. My bank has verified this as an actual charge rather than a temporary authorization. I have documentation of our rental agreement and transaction details. The lack of communication and customer service has been very concerning. Three weeks later, I’m still waiting for either an explanation or refund. Based on this experience, I would recommend caution when considering this business. I’m currently exploring options to resolve this billing dispute.

Rates

Demi-journéeUp to 4 hours

€5

1 jourFrom 4 hours and 1 minute to 11 hours

€5

2 joursFrom 11 hours and 1 minute to 35 hours

€5

General information

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Starting from

€5.00

De La Selle Au Guidon

52 bis Rue Jean Jacques Rousseau, Épernay, France 52 bis Rue Jean Jacques Rousseau, Épernay, France

4.3 (151 reviews)

Partner since 2024

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Starting from

€5.00

Customer reviews

4.3 (151 reviews)

Nick Forrence

Djuna van den Berg

Nick Forrence

Djuna van den Berg

Alex

Great bikes for exploring the vineyards - we thoroughly enjoyed the experience. The team were lovely, and very helpful. I thoroughly recommend them as a way for getting around the region

Peter Buyst

Mella Mckeown

Customer reviews

4.3 (151 reviews)

Nick Forrence

Djuna van den Berg

Nick Forrence

Djuna van den Berg

Alex

Great bikes for exploring the vineyards - we thoroughly enjoyed the experience. The team were lovely, and very helpful. I thoroughly recommend them as a way for getting around the region

Peter Buyst

Mella Mckeown

Customer reviews

4.3 (151 reviews)

Nick Forrence

Djuna van den Berg

Nick Forrence

Djuna van den Berg

Alex

Great bikes for exploring the vineyards - we thoroughly enjoyed the experience. The team were lovely, and very helpful. I thoroughly recommend them as a way for getting around the region

Peter Buyst

Mella Mckeown