I'm giving 2 stars because I did receive my photos digitally after my wedding on August 17, 2024.
However, I still haven't received the printed album or the prints I requested, which were included in the price of the service and were, of course, due no later than the wedding day.
Also, several follow-up messages have gone unanswered since September 17, 2025... A formal notice sent by registered mail with return receipt requested was not collected by my husband at the post office... another letter went unanswered, as did several WhatsApp conversations that also went unanswered.