Niousha at 02 Cycles came to our rescue. Our cycle tour company delivered unsuitable sit-up-and-beg-for-mercy Dutch bikes for our hilly Bordeaux wine trip tour, instead of the sporty trekking hybrid bikes that they had promised us in several emails and quotations. With less than 24 hours’ notice 02 Cycles managed to provide 2 much more suitable Trek FX3 bikes for us. Their service was impeccable.
The Trek bikes did a good job at making our 12 days of cycling possible and fun, including a week of our own tour cycling the many considerable ascents up to and around Duras, a feat that Dutch bikes would have made tortuous. 02’s Trek bikes turned a potential disaster into a very enjoyable and memorable holiday.
We would recommend them without hesitation, especially as they can also design cycle trips, transport luggage, and deliver and collect their bikes.
Thank you Niousha!
AJB
Mike Bridges
