The service was less than basic, and I should have been wary from the start when they pressed me to take out a warranty. In the end, I ended up paying for a broken pole and for a ski that was described as broken. In short, I wasn’t able to get back the skis that were supposedly unusable, and I paid through the nose for them. Not to mention that the skis weren’t exactly state-of-the-art.
In short, I was very disappointed with the service.