ornella magrisA big thank you to the whole City Bike team for their professionalism and prompt service! After contacting three other shops to get a puncture repaired, you were the only ones willing to take on my bike, despite it being the height of the summer season.
Thanks to your efficiency, I was able to get my bike back very quickly and continue getting about easily in Anglet right in the middle of August. Top-notch service, which I’d recommend without hesitation. Thanks again!
Justin Bonin DamourA very positive experience at Citibike Anglet.
We’d ordered a bike with a delivery date originally scheduled for early April, which was eventually postponed. The team were attentive and responsive, quickly offering us an equivalent alternative that was available straight away.
We were able to leave the same day with a bike that met our expectations, at the price originally quoted, and with a much-appreciated gesture of goodwill on top.
Professionalism, a commitment to service and a willingness to find a solution for the customer: this is rare enough to be worth highlighting.
Thank you to Céline and the team!
ornella magris A big thank you to the whole City Bike team for their professionalism and prompt service! After contacting three other shops to get a puncture repaired, you were the only ones willing to take on my bike, despite it being the height of the summer season.
Thanks to your efficiency, I was able to get my bike back very quickly and continue getting about easily in Anglet right in the middle of August. Top-notch service, which I’d recommend without hesitation. Thanks again!
Justin Bonin Damour A very positive experience at Citibike Anglet.
We’d ordered a bike with a delivery date originally scheduled for early April, which was eventually postponed. The team were attentive and responsive, quickly offering us an equivalent alternative that was available straight away.
We were able to leave the same day with a bike that met our expectations, at the price originally quoted, and with a much-appreciated gesture of goodwill on top.
Professionalism, a commitment to service and a willingness to find a solution for the customer: this is rare enough to be worth highlighting.
Thank you to Céline and the team!
Nicole VA lovely shop with a wide selection. The staff are welcoming and attentive, and answered my many questions accurately and patiently.
After a test ride, I was given all the information I needed to buy an e-bike that suited my needs.
I’d recommend it.
Stéphane VIOLovely shop, a warm welcome, and a friendly sales assistant.
I’m very happy with my new bike, which I was able to try out before buying.
And the little useful gift was a lovely touch too.
A really good experience
Jessica DubarbiéA very bad experience.
When I bought my electric bike, I was clearly told that the first service was free up to 700 km. When I went back today, a year later, I was finally told that this service was limited to 6 months… information that was never mentioned at the time of purchase.
Let’s be honest: who gets their bike serviced after just 6 months? This condition makes no sense in practice and, above all, comes across as a sales pitch that will never be honoured.
Changing the story once the bike has been sold is very disappointing and unprofessional.
I do not recommend them
