Sebastien was great to deal with before and during our trip. Quick response and easy to arrange bike rental. Pick up was quick and easy, a small issue with one of the bikes was quickly resolved a few days in, and he even came to collect the bikes back on a day when the bike shop was closed. Great to deal with, would highly recommend.
Barbara Gutzold
5
We hired two road bikes from Sebastian for a week in September, Scott Addict with 105 group sets. Bikes were in perfect condition, service was excellent. Shop is worth a visit when you are in the area. Highly recommended.
John Healy
5
Sebastien was great to deal with before and during our trip. Quick response and easy to arrange bike rental. Pick up was quick and easy, a small issue with one of the bikes was quickly resolved a few days in, and he even came to collect the bikes back on a day when the bike shop was closed. Great to deal with, would highly recommend.
Barbara Gutzold
5
We hired two road bikes from Sebastian for a week in September, Scott Addict with 105 group sets. Bikes were in perfect condition, service was excellent. Shop is worth a visit when you are in the area. Highly recommended.
Luke Robinson
5
These guys are awesome. Can't recommend highly enough. I came in with a complicated bike issue mid way through a club cycling trip. David's experience and expertise as a mechanic was excellent. And his grasp of English way better than my French. When it became clear that, despite best efforts to repair, my bike wasn't going to survive three more days in the mountains, they were able to rent me a mint condition SL7 at short notice that was simply the best hire bike I've ever ridden and saved me from what would otherwise have been a disaster. Thank you! Chapeau!
Jerry Root
5
Really great experience working with Cycl'in Pyrénées. Sebastien was incredibly responsive over email for the bike I rented. We corresponded over many details and I always felt clear about what I was getting. When I arrived the bike was set up for me very quickly and I was out the door. Great atmosphere in the shop. A really fun place to be. I highly recommend working with them. English spoken no problem.
Alan Curran
4
We booked bikes with Cyclin Pyrenees for 1 week in August 2024. From the outset I have to say that Sebastien was extremely helpful and responded to any queries quickly and efficiently.
When we arrived we were informed that the 2 bikes we had requested were no longer available and they would provide alternate bikes in our sizes which was fine as they were of a similar standard.
After 3 days the Di2 battery ran out on one of the bikes eventhough it had been fully charged before pick up. This meant lost time and a change of planned route for the day as my friend had to return to the shop to have it charged. This was bad enough but the same thing happened the following morning in Luz St. Saveur approx 15km away from the shop.
We tried 2 bike shops who strangely enough did not have a Di2 charger(??) before Tourmalet bike's came to the rescue and found that there was a problem with the Di2 battery discharging itself. Because Cyclin Pyrenees and Tourmalet bikes are known to each other they kindly offered us a replacement bike and arranged to have the faulty one collected by Cyclin Pyrenees.
This incident cost us over an hour in the morning and meant that we ended up climbing the Tourmalet in the midday heat which was not ideal but better than not going at all.
Having said that it was good to see cooperation between the two shops to get us back on the road.
The faulty battery was replaced and we were able to pick up the bike on the same evening and proceed with our planned ride the following morning without issue.
If it weren't for this issue I'd give Cyclin Pyrenees a 5 star rating but they are worthy of 4 stars for the manner in which they worked with Tourmalet bikes to get us going. I'd have no hesitation in recommending either shop for anyone planning to hire a bike in the Argelès-Gazost or Luz St. Saveur areas. Happy cycling!
Sebastien was great to deal with before and during our trip. Quick response and easy to arrange bike rental. Pick up was quick and easy, a small issue with one of the bikes was quickly resolved a few days in, and he even came to collect the bikes back on a day when the bike shop was closed. Great to deal with, would highly recommend.
Barbara Gutzold
5
We hired two road bikes from Sebastian for a week in September, Scott Addict with 105 group sets. Bikes were in perfect condition, service was excellent. Shop is worth a visit when you are in the area. Highly recommended.
John Healy
5
Sebastien was great to deal with before and during our trip. Quick response and easy to arrange bike rental. Pick up was quick and easy, a small issue with one of the bikes was quickly resolved a few days in, and he even came to collect the bikes back on a day when the bike shop was closed. Great to deal with, would highly recommend.
Barbara Gutzold
5
We hired two road bikes from Sebastian for a week in September, Scott Addict with 105 group sets. Bikes were in perfect condition, service was excellent. Shop is worth a visit when you are in the area. Highly recommended.
Luke Robinson
5
These guys are awesome. Can't recommend highly enough. I came in with a complicated bike issue mid way through a club cycling trip. David's experience and expertise as a mechanic was excellent. And his grasp of English way better than my French. When it became clear that, despite best efforts to repair, my bike wasn't going to survive three more days in the mountains, they were able to rent me a mint condition SL7 at short notice that was simply the best hire bike I've ever ridden and saved me from what would otherwise have been a disaster. Thank you! Chapeau!
Jerry Root
5
Really great experience working with Cycl'in Pyrénées. Sebastien was incredibly responsive over email for the bike I rented. We corresponded over many details and I always felt clear about what I was getting. When I arrived the bike was set up for me very quickly and I was out the door. Great atmosphere in the shop. A really fun place to be. I highly recommend working with them. English spoken no problem.
Alan Curran
4
We booked bikes with Cyclin Pyrenees for 1 week in August 2024. From the outset I have to say that Sebastien was extremely helpful and responded to any queries quickly and efficiently.
When we arrived we were informed that the 2 bikes we had requested were no longer available and they would provide alternate bikes in our sizes which was fine as they were of a similar standard.
After 3 days the Di2 battery ran out on one of the bikes eventhough it had been fully charged before pick up. This meant lost time and a change of planned route for the day as my friend had to return to the shop to have it charged. This was bad enough but the same thing happened the following morning in Luz St. Saveur approx 15km away from the shop.
We tried 2 bike shops who strangely enough did not have a Di2 charger(??) before Tourmalet bike's came to the rescue and found that there was a problem with the Di2 battery discharging itself. Because Cyclin Pyrenees and Tourmalet bikes are known to each other they kindly offered us a replacement bike and arranged to have the faulty one collected by Cyclin Pyrenees.
This incident cost us over an hour in the morning and meant that we ended up climbing the Tourmalet in the midday heat which was not ideal but better than not going at all.
Having said that it was good to see cooperation between the two shops to get us back on the road.
The faulty battery was replaced and we were able to pick up the bike on the same evening and proceed with our planned ride the following morning without issue.
If it weren't for this issue I'd give Cyclin Pyrenees a 5 star rating but they are worthy of 4 stars for the manner in which they worked with Tourmalet bikes to get us going. I'd have no hesitation in recommending either shop for anyone planning to hire a bike in the Argelès-Gazost or Luz St. Saveur areas. Happy cycling!
Sebastien was great to deal with before and during our trip. Quick response and easy to arrange bike rental. Pick up was quick and easy, a small issue with one of the bikes was quickly resolved a few days in, and he even came to collect the bikes back on a day when the bike shop was closed. Great to deal with, would highly recommend.
We hired two road bikes from Sebastian for a week in September, Scott Addict with 105 group sets. Bikes were in perfect condition, service was excellent. Shop is worth a visit when you are in the area. Highly recommended.
Sebastien was great to deal with before and during our trip. Quick response and easy to arrange bike rental. Pick up was quick and easy, a small issue with one of the bikes was quickly resolved a few days in, and he even came to collect the bikes back on a day when the bike shop was closed. Great to deal with, would highly recommend.
We hired two road bikes from Sebastian for a week in September, Scott Addict with 105 group sets. Bikes were in perfect condition, service was excellent. Shop is worth a visit when you are in the area. Highly recommended.
These guys are awesome. Can't recommend highly enough. I came in with a complicated bike issue mid way through a club cycling trip. David's experience and expertise as a mechanic was excellent. And his grasp of English way better than my French. When it became clear that, despite best efforts to repair, my bike wasn't going to survive three more days in the mountains, they were able to rent me a mint condition SL7 at short notice that was simply the best hire bike I've ever ridden and saved me from what would otherwise have been a disaster. Thank you! Chapeau!
Really great experience working with Cycl'in Pyrénées. Sebastien was incredibly responsive over email for the bike I rented. We corresponded over many details and I always felt clear about what I was getting. When I arrived the bike was set up for me very quickly and I was out the door. Great atmosphere in the shop. A really fun place to be. I highly recommend working with them. English spoken no problem.
We booked bikes with Cyclin Pyrenees for 1 week in August 2024. From the outset I have to say that Sebastien was extremely helpful and responded to any queries quickly and efficiently.
When we arrived we were informed that the 2 bikes we had requested were no longer available and they would provide alternate bikes in our sizes which was fine as they were of a similar standard.
After 3 days the Di2 battery ran out on one of the bikes eventhough it had been fully charged before pick up. This meant lost time and a change of planned route for the day as my friend had to return to the shop to have it charged. This was bad enough but the same thing happened the following morning in Luz St. Saveur approx 15km away from the shop.
We tried 2 bike shops who strangely enough did not have a Di2 charger(??) before Tourmalet bike's came to the rescue and found that there was a problem with the Di2 battery discharging itself. Because Cyclin Pyrenees and Tourmalet bikes are known to each other they kindly offered us a replacement bike and arranged to have the faulty one collected by Cyclin Pyrenees.
This incident cost us over an hour in the morning and meant that we ended up climbing the Tourmalet in the midday heat which was not ideal but better than not going at all.
Having said that it was good to see cooperation between the two shops to get us back on the road.
The faulty battery was replaced and we were able to pick up the bike on the same evening and proceed with our planned ride the following morning without issue.
If it weren't for this issue I'd give Cyclin Pyrenees a 5 star rating but they are worthy of 4 stars for the manner in which they worked with Tourmalet bikes to get us going. I'd have no hesitation in recommending either shop for anyone planning to hire a bike in the Argelès-Gazost or Luz St. Saveur areas. Happy cycling!
Sebastien was great to deal with before and during our trip. Quick response and easy to arrange bike rental. Pick up was quick and easy, a small issue with one of the bikes was quickly resolved a few days in, and he even came to collect the bikes back on a day when the bike shop was closed. Great to deal with, would highly recommend.
We hired two road bikes from Sebastian for a week in September, Scott Addict with 105 group sets. Bikes were in perfect condition, service was excellent. Shop is worth a visit when you are in the area. Highly recommended.
Sebastien was great to deal with before and during our trip. Quick response and easy to arrange bike rental. Pick up was quick and easy, a small issue with one of the bikes was quickly resolved a few days in, and he even came to collect the bikes back on a day when the bike shop was closed. Great to deal with, would highly recommend.
We hired two road bikes from Sebastian for a week in September, Scott Addict with 105 group sets. Bikes were in perfect condition, service was excellent. Shop is worth a visit when you are in the area. Highly recommended.
These guys are awesome. Can't recommend highly enough. I came in with a complicated bike issue mid way through a club cycling trip. David's experience and expertise as a mechanic was excellent. And his grasp of English way better than my French. When it became clear that, despite best efforts to repair, my bike wasn't going to survive three more days in the mountains, they were able to rent me a mint condition SL7 at short notice that was simply the best hire bike I've ever ridden and saved me from what would otherwise have been a disaster. Thank you! Chapeau!
Really great experience working with Cycl'in Pyrénées. Sebastien was incredibly responsive over email for the bike I rented. We corresponded over many details and I always felt clear about what I was getting. When I arrived the bike was set up for me very quickly and I was out the door. Great atmosphere in the shop. A really fun place to be. I highly recommend working with them. English spoken no problem.
We booked bikes with Cyclin Pyrenees for 1 week in August 2024. From the outset I have to say that Sebastien was extremely helpful and responded to any queries quickly and efficiently.
When we arrived we were informed that the 2 bikes we had requested were no longer available and they would provide alternate bikes in our sizes which was fine as they were of a similar standard.
After 3 days the Di2 battery ran out on one of the bikes eventhough it had been fully charged before pick up. This meant lost time and a change of planned route for the day as my friend had to return to the shop to have it charged. This was bad enough but the same thing happened the following morning in Luz St. Saveur approx 15km away from the shop.
We tried 2 bike shops who strangely enough did not have a Di2 charger(??) before Tourmalet bike's came to the rescue and found that there was a problem with the Di2 battery discharging itself. Because Cyclin Pyrenees and Tourmalet bikes are known to each other they kindly offered us a replacement bike and arranged to have the faulty one collected by Cyclin Pyrenees.
This incident cost us over an hour in the morning and meant that we ended up climbing the Tourmalet in the midday heat which was not ideal but better than not going at all.
Having said that it was good to see cooperation between the two shops to get us back on the road.
The faulty battery was replaced and we were able to pick up the bike on the same evening and proceed with our planned ride the following morning without issue.
If it weren't for this issue I'd give Cyclin Pyrenees a 5 star rating but they are worthy of 4 stars for the manner in which they worked with Tourmalet bikes to get us going. I'd have no hesitation in recommending either shop for anyone planning to hire a bike in the Argelès-Gazost or Luz St. Saveur areas. Happy cycling!
John Healy
Barbara Gutzold
