A professional, available, and truly attentive team Expert Jardin in Varennes-Vauzelles is the kind of dealership where you feel confident from the moment you walk in. Their advice is clear and honest, and the team knows their equipment inside and out. The spare parts service is a real plus: fast, reliable, and always ready to find the right part without ever leaving the customer stranded. It makes all the difference when you want to properly maintain your equipment. The after-sales service is efficient and always provides excellent support, and you leave each time feeling well taken care of. A serious, customer-focused company that truly deserves to be supported. I recommend them without hesitation.

Gaëtan BURDIN

Where to begin… I requested a quote: impossible to get a clear price. They charged me €40 just to look at a riding lawnmower. Then they told me it would take three weeks—so far, so good. But after a month, still no news. I tried calling: 45 minutes on hold to… no one answer. So I went to the store, and there they calmly explained that my quote was still “pending,” that the parts hadn’t been ordered, and that the repairs hadn’t even started. Seriously? And then, without warning, a month and a half later, I received a text message: “work completed.” The result: a hefty bill, without ever having had a clear or coherent price to begin with. To top it all off: payment in installments with Alma, but of course, the additional fees weren’t clearly displayed. In short, a total lack of communication, missed deadlines, and highly questionable transparency. Look elsewhere and compare prices; you'll save time... and money.

Philippe Martin

Gaëtan BURDIN

Frank Perrodi

Chainsaw service in 2024: simple carburetor adjustment, bill around thirty euros. A relatively reasonable price, and the machine ran perfectly afterward. The same chainsaw was brought in in 2026 for a carburetor adjustment, a simple service, and a new chain with sharpening. The quote was €250… For that, really?! I refused the quote. So I went to pick up my machine. Expert Jardin returned it to me completely disassembled. Result: a 3-week wait for an exorbitant quote, a disassembled machine, and a €37 diagnostic fee. I do not recommend them.

Benoit 58640g

I hate leaving bad reviews, especially for a local shop, but I have to express my disappointment. I brought in a lawnmower for servicing (I bought it from them) and opted for the maximum service at €139 to avoid any surprises. Well, they charged me an extra €25 for ultrasonic carburetor cleaning because my engine was misfiring. Without even warning me beforehand. I tried to negotiate and got a small €5 discount. Total: €159. I went home to try it out and... the engine was still misfiring, even after letting it warm up for a good 5 minutes. So the ultrasonic cleaning was useless. What I did understand, though, is that, coincidentally, the €159 price corresponds to the full service package without the discount (I placed the order on February 28th, and since then the price has gone up by €20), so they just found a way to offset the cost! And you didn't even adjust the drive cable! I have to do it myself! This is the last time you'll see me! There's no point in replying or trying to contact me!

ANNIE HARASSE

This store only repairs equipment they sell. Not very cool. Their advice was to contact the supplier who sold me my lawnmower, EVEN THOUGH I had previously mentioned that I had recently moved from the Paris region??? So, surprisingly, I went to the nearby BRICOMARCHÉ, which repairs all types of equipment, whether they sell it or not. So, small businesses, don't be surprised when the big chains overshadow you. Adapt. I'm planning to get a robotic lawnmower, so I won't be using Expert Jardin. That's how you lose a potential good customer.