Bixente34I needed to hire a bike at the last minute, and I was looked after with great care. A bike in mint condition, complete with all the tools and accessories needed in the event of a puncture. A shop assistant who made himself available on a public holiday – a business that operates on trust – that’s rare these days… I highly recommend it ++
Brieuc DelmasA brilliant cycle shop.
During an ultra-distance cycle race (Bordeaux to Saint-Malo), we had a major mechanical problem. Hadrien fully understood the gravity of the situation (time cuts) and welcomed us as soon as we arrived to carry out the repair.
A big thank you to him.
GUILBERTI would like to extend my warmest thanks to Mr Legagneur, as he is an excellent professional – highly competent and always full of sound advice. In fact, I have taken my Cannondale F 29 mountain bike to him twice for a service and am delighted with the results. Mr Legagneur is also mindful of the cost of servicing; as it happens, my smallest sprocket (11 teeth) on the cassette wasn’t working, and when I collected my bike, only that sprocket had been replaced.
Furthermore, following a fall, the mount for my rear derailleur had become bent, and I thought it best to consult some online tutorials to straighten the hanger and adjust my derailleur – it was a disaster!!!
I rang Mr Legagneur to apologise for this mishap; he saw me through quickly and kindly sorted out the problem.
I highly recommend this excellent professional, who is very friendly and accommodating towards customers.
Caroline RibeauVery, very professional… It was a bit of a tight squeeze for my e-bike, but he had a plan B in case he hadn’t received it… Two e-bikes from Hadrien… And he doesn’t hesitate to offer a gesture of goodwill… I’d recommend him
christian JAMINFive stars plus plus. ...
It’s a shame I can’t give a higher rating
One of my e-bikes has broken down with an error code
Following the breakdown and the lack of response from the seller of my two e-bikes – bought new in 2016 and 2017 for a total of €3,800 – and given the urgency of the situation as I was due to go on holiday,
this professional did everything possible to ensure I could set off.
Repair time: half a day.
Price: affordable as I benefited from the government grant.
Stock: a recurring technical issue with the manufacturer, but spare parts were available.
All of this demonstrates the quality of a true professional, combined with excellent customer service – which makes for a truly great company.
