As a group of four Australian women, in our sixties, we were delighted with the service from La Petite Maison du Velo. We booked our bikes online, several months prior to the trip. When we arrived, we were greeted warmly, and our questions were answered courteously. The bikes and panniers were perfect for the task. One tiny hiccup, with one of the panniers, was dealt with promptly and efficiently. Highly recommended this company, and I would definitely hire from them again if the opportunity arose.