Hello,
I went to Candice Prestige to find my wedding dress and my future husband’s suit. We started the process a year in advance and booked the dresses, suits and accessories.
At the second appointment, which was the second fitting, we had to pay for the entire order. Once the payment had been made, it became very difficult to get hold of Candice: no replies to phone calls or text messages.
At every scheduled appointment, none of the items were ready. On two occasions, we had to wait nearly an hour for alterations to be carried out, and some even had to be redone because they’d been done poorly. Trousers that were too short – and it was our fault – and a shirt that wasn’t the right size, even though it had been reserved six months earlier…
The administrative side of things also leaves a lot to be desired: the accounts do not seem to be kept properly, as we were asked on several occasions to pay sums we had already paid.
The most regrettable thing is the lack of self-reflection in the face of these numerous shortcomings.
In the end, we had to make a scene to get our items back on time.
I do not recommend this shop if you’re looking for peace of mind whilst planning an event as important as your wedding.
marie boutet
lamis jertila
