Sébastien HOERTHI've been having my gravel bike serviced there for a few years now.
A huge thank you to the team for their exceptional professionalism!
In July, after a traffic accident, they were available to help me out so I wouldn't be stranded for too long in the middle of summer.
In August, another breakdown immobilized my gravel bike. A big thank you to Cédric, who managed to get me back on the road urgently, working overtime and saving my only free slot of the summer for my big 100km ride.
They also took the time to file a complaint with SRAM, which resulted in a goodwill gesture.
Top-notch service, rare and truly honest. You saved my cycling season; I recommend them without hesitation!
Lucille SANSONA beautiful store, perfectly managed by a welcoming, available, and exceptionally helpful team.
Cédric is attentive, a good listener, and takes the time to advise everyone, even walk-ins or those unfamiliar with the store.
On the sales side, the same high quality of service is evident: professionalism, availability, and excellent advice are always present.
Sébastien HOERTHI've been having my gravel bike serviced there for a few years now.
A huge thank you to the team for their exceptional professionalism!
In July, after a traffic accident, they were available to help me out so I wouldn't be stranded for too long in the middle of summer.
In August, another breakdown immobilized my gravel bike. A big thank you to Cédric, who managed to get me back on the road urgently, working overtime and saving my only free slot of the summer for my big 100km ride.
They also took the time to file a complaint with SRAM, which resulted in a goodwill gesture.
Top-notch service, rare and truly honest. You saved my cycling season; I recommend them without hesitation!
Lucille SANSONA beautiful store, perfectly managed by a welcoming, available, and exceptionally helpful team.
Cédric is attentive, a good listener, and takes the time to advise everyone, even walk-ins or those unfamiliar with the store.
On the sales side, the same high quality of service is evident: professionalism, availability, and excellent advice are always present.
Ted AzI recommend this shop if you want to buy or repair your bike.
Serge, the shop manager, is very friendly.
Stroh VincentPersonnelle super sympa et à l'écoute du client très professionnel je recommande !