Solange PréauxI highly recommend Rhône Alpes Bikes. They were very responsive and understanding when our car was in the garage during our vacation and we could only get supplies by bike. I initially received a discount, and then, after canceling my order due to a faster-than-expected car repair, they agreed to a full refund, even though this wasn't part of the original terms and conditions. A huge thank you to them!
pierre coudercI bought a Ridley Fenix Slic, drawn to its aesthetics and responsiveness, even though I had come to try out and buy a Cube Agree or Attain! While the Agree stood up to the comparison and could have been a sensible choice (it had Di2 as an added bonus), passion quickly took over. A first ride this Sunday in the Monts du Lyonnais confirmed, if confirmation were needed, that my heart had made the right choice! I especially want to thank Laurent, who allowed me to do several test rides and shared his passion with me.
Solange Préaux I highly recommend Rhône Alpes Bikes. They were very responsive and understanding when our car was in the garage during our vacation and we could only get supplies by bike. I initially received a discount, and then, after canceling my order due to a faster-than-expected car repair, they agreed to a full refund, even though this wasn't part of the original terms and conditions. A huge thank you to them!
pierre couderc I bought a Ridley Fenix Slic, drawn to its aesthetics and responsiveness, even though I had come to try out and buy a Cube Agree or Attain! While the Agree stood up to the comparison and could have been a sensible choice (it had Di2 as an added bonus), passion quickly took over. A first ride this Sunday in the Monts du Lyonnais confirmed, if confirmation were needed, that my heart had made the right choice! I especially want to thank Laurent, who allowed me to do several test rides and shared his passion with me.
Patrice CopinMy request was to replace the front and rear brakes on a child's bike. My first visit to Decathlon was less than ideal, and they quoted me a 15-day wait! I then called Rhône Alpes Bike Domarin, where they provided excellent service, dropped off the bike immediately, and picked it up 48 hours later with a very reasonable bill.
In short, once again, let's be wary of the bad habits of large retailers! Professional and friendly service!
Pascal HansPurchase of a Nuroad C62 Gravel bike.
Laurent took the time to present several bikes to me in detail and offer me several test rides. He genuinely sought the best solution to meet my needs, without ever being pushy, while sharing his expert advice.
When the model I had chosen was out of stock at the time of ordering, he found an alternative that allowed for delivery within a reasonable timeframe. I also appreciated the regular updates regarding the order's progress.
The preparation and delivery of the bike were carried out with care and professionalism. A serious, attentive, and high-quality service.
Geoffrey GuillermardExcellent experience!
A responsive, available, and highly professional team who quickly took care of my bike for a last-minute tire change. Efficient service and excellent advice. I highly recommend them!
